Rent A Son

Moving & Storage
82 St. Regis Cres. North Toronto ON M3J 1Z3
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Reviews for Rent A Son

Average customer rating:
9.8 10 (1161 reviews)

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Private User
Private User
Private User reviews , ON
10/10

Storage

Hardworking and friendly "sons" (Oriki and Theodor) worked quickly and efficiently. I needed furniture disassembled and a bit of last minute help with packing the TV and such which they provided. The complimentary wardrobe boxes really came in handy as we ended up needing more space than I thought.

This is my second time using Rent a Son and I will certainly use them again. Excellent service.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your kind words. We appreciate your repeat business and look forward to moving you in the future!

Carlos in Toronto
Carlos in Toronto
2 reviews Toronto, ON
10/10

Smooth moving experience

Moving right after a huge snowstorm is never ideal. Shane, Melik and Dante had their work cut out for them but they were great to work with. All of our items arrived with no issues. Thank you for making a stressful moving day a lot easier. Would definitely recommend the team again.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Carlos for your review!

sandy
sandy
0 reviews Toronto, ON
9/10

great experience

Rent-a-son was recommended to me by my stager as she had used them in the past. They moved my furniture/belongings out of my home into storage, keep it there for just shy of five months and then moved my into my new home. They provided excellent service, excellent follow-up, a great numbering system for all items, complete transparency in terms of charges and fees. They even gave me a rebate as I moved my stuff a week prior to the next billing cycle. Really great service. I would use them again.

Approximate cost of services:
$3,500.00
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Company Response

Thank you Sandy for your review. We are so glad that we could help you out with this move.

J in Toronto
J in Toronto
2 reviews Toronto, ON
8/10

Great, but...

First: the guys who came to my house were super-nice, clean, efficient, and competent. No complaints AT ALL about them. I needed a very heavy item moved from my kitchen to my garage ahead of some work being done in my house. They did it, and I am a satisfied customer.

But: customer service on the front end leaves something to be desired. The guy on the phone tried to do everything he could to persuade me *not* to hire the company. This item sounds really heavy, he said. I've been in the moving business 40 years, he said, and moved some of those and know it'll take more than 2 guys to do it. We're going to charge you the 4-hr minimum, he said. On and on like this! Yes its a very heavy item, yes it was good to have 3 guys do it (though it could have been done with 2), yes it cost a small fortune to move it (esp. considering the guys were here a mere 5 minutes), but it needed to be done and I could not do it myself, and my own sons aren't yet big enough to help their old man. That is why I called a moving company. So what I'm saying is, I wish I'd been spared the lecture and been given more of a sense of "Yes we can—moving heavy stuff so you don’t have to is what we do!" from the front office. That would have made it less annoying to pay so much money.

On the cost front, I have to say, if you're going to call yourself "Rent a Son," I think you should be willing to build in a bit more cost flexibility. I would have paid $300 for this 5-minute job without blinking an eye, but charging me a 4-hr minimum seems to really stretch the "son" idea pretty far. Sometimes you just need your sons for a few minutes and then they can go back to playing their video games or whatever. A guy who's been in the moving business for 40 years should be able to figure out some creative pricing for very limited tasks.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Thank you Jeremy for your review and feedback! We are so glad that you were happy with our service overall. I am sure that it was not your coordinator's intention to dissuade you from using our service but we always want to make sure that we are as clear and upfront about the costs and logistics of moving as we can be. We apologize if this came off as anything other than an attempt to be upfront and transparent with you during the estimation process. To address your point of the 4 hour minimum, we have this charge as a direct result of paying our workers for 4 hours of time if we call them in for a shift. We do not believe that it is fair to pay them less than this amount of time as a minimum for the day. They work very hard as I am sure you can attest to. Having said that, we apologize if this policy did not work for you in your specific set of circumstances. We would like this opportunity to thank you for your business and hope we can work together in the future!

Sincerely,
Rent-a-Son

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great move!

I had Meilik and Barry as movers. They were great! Quick, efficient, and friendly. They also handled my belongings with care. A very easy move because of them. Would recommend.

Approximate cost of services:
$700.00
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Company Response

Thank you very much for your feedback! It is greatly appreciated.

Deb
Deb
0 reviews Toronto, ON
10/10

Basement apt move

Adian and Dante were the movers I was very fortunate to have for my move from 1 bsmt apt to another. A lot of extra physical labor went onto this move as they couldnt use dolly's but had to carry everything up (and down) by hand. They took great care to protect my belongings and did whatever needed to get the job done. This included taking apart a dining room table and mattress frame and putting back together at new place. I would definitely use this company again and highly recommend Adrian and Dante

Approximate cost of services:
$800.00
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Company Response

Thank you Deb for your review!

Lynda rapp
Lynda rapp
0 reviews Toronto, ON
10/10

moving items of furniture from one location to another

I had an absolutely delightful experience with 4 movers from Rent-A-Son
Two picked up furniture and stored it over night, and two different people delivered it , the next day,
They were courteous, very careful. . It was a difficult move as it was a three story townhouse, steep stairs, heavy furniture
Day one... Jack and Adrian
Day 2 Oriki and Latisha
I will definitely use them again, and recommend them when needed
Lynda Rapp Lynda G Rapp Interiors

Approximate cost of services:
$1,000.00
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Company Response

Thank you Lynda for your feedback! We are so glad that you had such a great experience with us.

12345
12345
0 reviews Orangeville, ON
10/10

Moving

Fantastic Service from On'ki, Patrick and Ryan! They went above and beyond my expectations. We will definitely recommend Rent a Son to everyone! They were very careful with our furniture and were a pleasure to deal with!

Approximate cost of services:
$280,000.00
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Company Response

Thanks for your review! It was a pleasure helping you with your move.

John Timothy in Toronto
John Timothy in Toronto
0 reviews Montreal,
10/10

Move to Montreal

Made the move from Toronto to Montreal in the cold. Amanda had coordinated everything to a tee beforehand, which gave me peace of mind when the big day came. Oriki and Patrick were absolute stars in organizing and disassembling all my belongings and neatly placing them into the moving truck. Not to mention, they were so polite.

In Montreal, they had to move me onto a busy residential street. They problem solved that, no problem. Personally, it would’ve given me anxiety to do that on my own. They handled it like pros. For a small family moving to a new province, I can express enough gratitude for the whole Rent a Son team. If you’re looking only at dollar amount, go somewhere else. If you’re looking for a professional move and peace of mind, choose this company!

Approximate cost of services:
$2,700.00
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Company Response

Thank you John for your feedback! Enjoy your new home.

Shawn
Shawn
1 review Toronto, ON
10/10

Outstanding Service

The team at Rent-a-son was amazing to work with. The moving crew was very polite and completed our move very quickly. All of our items were packed with care and the entire process was smooth. A big thank you to Rent-a-son for making our move so easy.

Approximate cost of services:
$600.00
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Company Response

Thank you Shawn for your review! We appreciate your kind words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rent A Son

Rent-a-Son, winner of HomeStars Best Mover in Toronto for 2010, 2011 and 2014, provides insured, bonded and professional residential and commercial moving services. Based in Toronto, Ontario, we provide local, provincial and long distance moving nationally, cross border and internationally.

Rent-a-Son is an agent of northAmerican van lines and is a certified member of the Canadian Association of Movers.

We also offer storage and warehousing out of our Toronto location where we have 25,000 sq ft of temperature controlled, alarmed and video monitored space.

CATEGORIES
Moving & Storage
SERVICES
Local Household Moving, Long Distance Moving, Office Moving, Warehousing and Distribution, Packing, Storage, Moving Help
WEBSITE
http://www.rentason.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, MasterCard, Check
LICENSES
Canadian Association of Movers
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
4 Hours
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.