Shipton's Heating & Cooling Ltd

Heating & Air Conditioning
Hamilton ON L8H 4R8
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Shipton's Heating & Cooling Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Shipton's Heating & Cooling Ltd

Average customer rating:
8.8 10 (138 reviews)

Sort by

Lori Anne in Hamilton
Lori Anne in Hamilton
0 reviews Hamilton, ON
10/10

Radiator repair

I had been a repeat customer of another heating and cooling company but when I went back to them to fix another leaking rad, I paid for a quote that turned out to be bogus, citing that I had TWO more leaking radiators, and the cost triple the amount I paid for the 1st repair.
When I challenged them, they refused to return my calls/emails, which turned out to be a good thing because that's when I discovered the professionals at Shipton's. Brian (aka Dave!) came in and did a thorough inspection, diagnosing the problem immediately. When the parts were in, he and assistant Ralph came in and completed the job quickly, restoring the heat in my home. Every single step of the way I was treated with respect by Brian, who went over and above to help me during a very difficult time, as did Ralph and dispatcher Eddie. If I could give 100 stars, I would!! Thank you so much guys!!!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you for sharing your experience! We're incredibly grateful for your trust in our team and thrilled we could provide the service you needed. At Shipton's, delivering thorough and respectful service is our priority. Brian, Ralph, and Eddie are rockstars, and it's fantastic to hear they went above and beyond to ensure your comfort during a challenging time. Your 10-star review means the world to us! Thank you for choosing Shipton's Heating and Cooling.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Furnace Maintanance

Great Service from Brian. Dependable people and knowing they are looking out for your best interest.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks so much for sharing a review! We're so happy that you're happy! :)

Diana in Toronto
Diana in Toronto
0 reviews Hamilton, ON
10/10

AC Fix

The guys from Shiptons were just here to fix our AC unit. They were very friendly and knowledgeable about what needed to be done. Came same day as I called and I am very thankful they were able to get it up and running.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thanks so much for the great review and your business! We truly appreciate it!

Private User
Private User
Private User reviews Hamilton, ON
0/10

Air conditioning

Wow! Cost me 150.00 to then be told the next day that they were too busy to put in a new AC system. They wouldn't even give us a price. Had their home comfort specialist come in this morning and she knew absolutely nothing about AC unit. What a waste of time and money

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

We sincerely apologize for the frustrating experience you had with our services. Your feedback is essential to us, as it helps us improve and provide better customer experiences in the future. We kindly request that you reach out to our customer support team at 905-549-4616 and ask to speak to Scott Shipton or Katy Shipton to discuss concerns you may have. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.

Barb in Grimsby
Barb in Grimsby
0 reviews Grimsby, ON
10/10

Repair to boiler furnace

On March 31/23, Brian came to assess my boiler that was running but had no heat. He determined that it was the igniter assembly. He had the replacement part in the truck and it was a quick fix. Very happy with Brian's service and the good outcome. Thanks, Brian! I appreciate Shipton's good service late on a Friday afternoon. Thanks, Barb in Grimsby

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thanks so much for sharing your experience and writing a review! We're so happy that you're happy! Please don't hesitate to contact us if you need anything in the future :)

Joanne in Bradford
Joanne in Bradford
0 reviews Bradford West Gwillimbury, ON
10/10

Furnace repair

My furnace has been running unreliably of late. It was serviced on Friday and worked fine until this morning. The house was 65 degrees. Adrian arrived shortly after my distress call and determined that the problem was not the sensor nor the intake pipes, but the pressure switches. He ordered them and said it may take a day or 2 for them to arrive. I then received a call mid-afternoon to see if I was going to be at home as they had located the necessary switches. He was back in a jiffy and quickly installed them. He went out of his way to be friendly and reassuring, even with my dog. I appreciated his skill and determination to have the repair completed ASAP. Thanks so much Adrian.

Approximate cost of services:
$470.00
Was this review helpful?
Company Response

Thanks so much for the 10 Star review! We truly appreciate your feedback and your business. Please don't hesitate to contact us if you need anything in the future.

Cathy in Kitchener
Cathy in Kitchener
0 reviews Kitchener, ON
10/10

annual furnace checkup and filter replacement

Stephen is the epitome of politeness and professionalism. He is very thorough with his work and written assessments, very forthcoming with suggestions. He made us very comfortable and not pressured but left us well informed with options.
Shiptons always have the finest staff in every area.
Happy customer for 13 years

Approximate cost of services:
$169.00
Was this review helpful?
Company Response

Thanks so much for sharing a review and for your business! Please don't hesitate to contact us if you need anything in the future.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Boiler annual maintenance

Very pleased with the thorough job done by your worker, Peter. He inspected all facets of the system, including checking the exhaust vent outside of the building. Hope hes around next year to do the same great job! Doug Hazlett

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thanks so much for your feedback and for sharing a review! It means so much to us. Please don't hesitate to contact us for all your future heating and cooling needs.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Seasonal Furnace cleaning

I am very happy with the service I receive with Shiptons, Thorough , knowledgeable , friendly and always on time. I highly recommend these people.
Added service includes notice preappointment you will receive email with name and picture of the service technician. Great company.

Approximate cost of services:
$220.00
Was this review helpful?
Company Response

Thanks so much for the great review! Please don't hesitate to contact us if you need anything in the future.

Private User
Private User
Private User reviews Burlington, ON
10/10

Annual checkup and repair

Always recommend Shipton's. Friendly and knowledgeable service. Best company for boiler systems. Recommend without hesitation.

Approximate cost of services:
$420.00
Was this review helpful?
Company Response

Thanks so much for the review and recommendation. Please don't hesitate to contact us if you need anything in the future. :)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shipton's Heating & Cooling Ltd

Shipton's Heating & Cooling is the oldest family owned and operated heating and air conditioning contractor in Canada. We are now celebrating our 95th year of providing total home comfort. We have built a reputation over the last 95 years on Highest quality, true value and fastest service. We offer Installation, Maintenance and repair on Furnaces, Air Conditioners, Boilers, Water Heaters, Fireplaces, Gas Line Installations, HRV'S, Humidifiers, Hepa air cleaners and provide Duct Cleaning and Indoor Air Testing for all residential and light commercial applications. 2 Year 100% Money Back - Satisfaction Guaranteed!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Boilers, Air Conditioners, Water Heaters, Firepalces, Gas Line Installation, HRV'S, Air Cleaners, UV Light purifiers, Humidifiers
SERVICES
Furnace and Air Conditioner Installation, Inspection, Maintenance and Repair. Boiler Installation, Maintenance and Repair. Water Heater Installation, Repair and Rentals. Fireplace Installation, Repair and Maintenance. Duct Cleaning. Home Comfort Protection Plans. Indoor Air Quality Testing.
BRANDS
Coleman, York, Bryant, Goodman, Weil-Mclain, Fujitsu, White Rodgers, Greentek, Reznor, Schwank, Aprilaire, Sanuvox
WEBSITE
https://www.shiptons.ca
YEAR ESTABLISHED
1924
NUMBER OF EMPLOYEES
30
LICENSES
Technical Standards and Safety Authority (TSSA). Certificate # R00224
MEMBERSHIPS
HRAI, CFIB, Hamilton and Stoney Creek Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.