Stoney Creek Furniture

Well, few friends recommend me SC for my new furniture hunt. Though, when I read some unhappy reviews, I was very skeptical to buy anything from StoneyCreek Furniture. BUT, few weeks back we were driving to Niagara Falls and we took an opportunity to visit the store as it was on our way, nothing to lose but few hours. When we drop by their huge showroom, we were pleasantly surprised. Despite huge staff presence, no one is chasing you to buy something. Later, I came to know that sales team here do not work on commission. So no pressure. One of the sales lady, Debbie came by to ask if we need any help. And then we started talking about what we need. She showed us different options and designs as per our need. After 3 hours, we ended up buying almost all the furniture we need (2 BR set, Dining room set etc). I was still skeptical about the delivery as people had issues regards to their delivery. When I ask Debbie, she told me she can deliver all items in 2 days. We booked next weekend for the delivery. On the delivery day, everything was on time and in good order. The crew were fantastic, set up everything perfectly. Though, my Dining Room Set had some minor issues. So I email Debbie and sent her pictures. She replied me back and promised me that she will send someone to look at it. They will fix the issue or will replace it with a new one. Overall, I had a great experience with my purchase. Debbie was excellent and very honest. One Tip – Do not order any special order stuff. She told me that it can take minimum 8 to 12 weeks. And most of the time delay happens out of their control. I think that where some people had bad experiences with their purchases at Stoney Creek. Well, I am going back again for some other furniture and would suggest same to others. Again, Thanks Debbie for great service ……