Tasco Appliances

Bought entire package of all not so inexpensive applliances for new home plus extended warranties and installation. But beware, they don't "install it right the first time" as their literature states. The installers struggled for a long time to level my exhaust canopy without success but because we thought that no one else would notice, we gave them a break. Huge mistake! Now it has slipped more on one side to the point where anyone would notice. In addition, we are worried that it may continue to fall and possibly fall causing damage or injury. Tasco is not concerned and will not accept any responsibility. That hood, if properly installed should have stayed in place forever but because it is passed the one year warranty period, they will not do anything.
To add insult to injury, if they send installers, they want $400 and it has to be paid before the work is done.
Bottom line: Buy elsewhere.

I cant begin to tell you what a terrible experience we had exchanging and LG fridge that was still under warranty. We were without a replacement fridge for over 3 weeks. During which time we were sent two defective fridges which were removed. We were charged for a service call $420 and had to pay $960 for the new fridge which was more or less equivalent to our old fridge.
We have been loyal customers of Tasco for 30 years. NEVER AGAIN.

The worst company in the city to deal with. Complete incompetence. Cant get anything right, terrible scheduling, terrible communication, delivery. The whole process is awful. Go somewhere else!

Tasco told us they were delivering the five appliances we purchased and to pay in full. The day after we paid, they told us three were not available. The oven never did come and they didnt care. They also failed to service a brand new fridge. We got a refund for the oven. DO NOT use Tasco.

We purchased 50k worth of appliances from this company.
When they want to sell they are all smiles but zero customer support. We have been waiting for our dishwasher for 14+ months and its still in back order.

For those in the market for a new appliance. Please avoid Tasco in Pickering. We purchased a $1400 dishwasher that broke within 2 weeks of purchase. Tasco sent someone out who says they have to the motherboard is broken and they have to get parts. We told them we dont want parts for a dishwasher that is brand new and that its clearly a lemon. We asked that they allow us to exchange it for a different brand. They wont allow this. They wont even replace it with a new dishwasher of the same brand. Why would I want parts for a brand new dishwasher? They didnt even offer me a discount for this trouble. At the very least they could do this. Please dont purchase appliances from Tasco. Please avoid and go somewhere else! Also dont purchase the GE piranha dishwasher. Avoid it.

From what Im reading, most appliance retailers are horrible but they really cant be worse than these guys. They gave me a slightly better deal than the others but at this point I would pay the extra for actual service.

Another person put it best saying that were their credit line. They made a mistake and put down the wrong delivery date, then proceeded to give away my appliances even though I actually needed it a month later. This was all done even though I had paid for the appliances a year before so that I wouldnt be in the mess Im currently in.

When they acknowledged that mess up they offered me a loaner fridge ( they had two at that moment) I agreed then a week later only after i called I was told that it was now not available. I can keep going with all of this but all I want to get across is BUY YOUR APPLIANCES FROM ANYWHERE ELSE. YOUVE BEEN WARNED!

I am just another customer used as a line of credit by Tasco.
I bought 10k+ worth in appliances in May and they assured me an early delivery as early as mid June. ("Things are moving fast".)
They told me once the appliances were ready for delivery I would have received a link to pay the balance, which I was instructed to pay promptly. Early June, I paid as soon as I received the link to soon find out the only few appliances were available. Tasco did not even offer separate delivery free of charge and I am still waiting to know if and when my fridge will be available. I called Customer Service countless times but each person I spoke with keeps telling me a different estimate date for delivery. Now my kitchen will be assembled in two weeks, the guys are coming from out of town and I do not know what I will do if I do not get the fridge in time.
What makes me furious is that I paid in full for my order months before receiving it or knowing when I would be receiving my items. I did not expect to be used as a line of credit by such big company. If Tasco does not have the appliances that have been paid in full, they should not sell them. This behavior is beyond acceptable! I will never buy from Tasco again!

This company is in disarray. We ordered all new appliances for two new builds, paid in advance and had delivery days set up only to learn nothing was available. On the second batch, they could only deliver washer, dryer, stove and hood. Then they tried to sing us for a second delivery charge for a fridge and microwave and later agreed to waive it. The fridge never came so we got it no problem from Beat Buy. Then they said to pick up the microwave but our (wonderful) salesman said it wasnt in the store. Then we got texts and emails to book delivery and I took a day off work. Then a call on delivery day to say I had to go to the store or pay. The store checked and of course its not there. So Ive lost a day of work , had to pay twice to have appliance installation and still zip from Tasco. Avoid! Their delivery department is in disarray and nobody cares.

We purchased our Dacor kitchen appliances prior to the pandemic for our new home. Due to extensive delays in the construction industry, we contacted our salesman, Kanwal , on numerous occasions , asking if our appliances were still available and were assured they were. In addition, we visited the store in person in December 2021 and we were once again assured all was available. We purchased the Dacor Modernist package as we absolutely loved the refrigerator! Unfortunately, upon delivery we noticed the refrigerator has been replaced with a newer model which we consider plain without the handles, and were then informed It had been discontinued a year prior!Once again, we contacted Kan and he could not understand why we were upset. A simple communication could have given us the chance to select another make or model. We spoke to the store Manager Paul, and he had the audacity to tell us if we returned it we would have to pay a fee. This is absolutely the worst service we have ever received. I can guarantee you we will never ever purchase or recommend Tasco Mississauga.