Tasco Appliances

ALERT! Tasco Appliances - DO NOT DEAL WITH! After numerous, numerous requests to them, TASCO promised us compensation for the two appliances that were delivered with scratches and damages. The store, the manager, the sales rep and all the customer service reps take information and do not follow up. READ THE OTHER REVIEWS. Clearly changes have occurred at Tasco as i had dealt with them over the last 3 decades are were good in the past. THEY promise and promise to resolve and never call back or get resolution. DO NOT, DO NOT PURCHASE PRODUCT FROM THEM. BUYER BEWARE. We will be also contacting the Manufacturer of the appliances to see if they will stand behind their products and accept responsibility for their dealer.

I wish I had read reviews on HomeStars before purchasing my appliances from Tasco. I bought in October. Delivery February 1. On February 1st, I was told that two items were backordered until February 17th. I was told today that they are further delayed until March 20th. Unbelievable.

Horrid company, do not buy here whatever you do. Sales are rude and will tell you what's "available" to get you buy a more expensive model and will not be clear about delivery dates. They will sell you appliances that are on back order and tell you delivery will be in a "couple of weeks" and leave you in the dust for months with no delivery eta. Upon purchase I told them that the place I moved into had no appliances it's been 3 months and they dont know when the appliances will be available.

After waiting over a month for our dishwasher to arrive (we were told it would be two weeks), it arrived completely destroyed - as if it had been dropped or smashed. The technician took it apart and blamed his own company, and told us this "happens all the time". We spent days trying to get them on the phone. Their customer service is terrible and incapable of problem solving. It has been over a week and we still have no idea if and when a replacement will come. I regret ever purchasing from this company and wrote this review in the hopes it would help someone else.

I ordered a laundry pair on August 28 to receive them on September 19. On September 5th I called to ask if I would have appliances on September 19th.the answer was no. I asked for the order to be canceled on September 5th, but so far nothing has happened until 23 September.
I called at least twice a week...it seems that after taking your money they don't care about anything. I will call the BBB to solve the problem

I recently purchased a washer/dryer set. Tasco made me pay the entire amount a month before delivery. They then delayed delivery because "it wasn't confirmed on the system" .... garbage. I tried calling customer service but they have you on hold for at least 30 minutes and, twice, they cut the connection so I had to restart in the queue. It took over 2.5 hours before I could speak to anyone and even that was useless. They installer made the cabinet wet and installed the machine without wiping the water away. He didn't even remove all the tape on the appliances. This is a terrible store and should be avoided at all costs. I had a follow up call to ask about the service. When I complained I was told to call customer service !!

I strongly suggest never buy appliances from this store. Sales people are not providing any feed back of my questions.

They delivered wrong product and never acknowledged their mistake. Installation services very poor and give hardship to whole my family.

Store manager Paul never call back and I will file complain to consumer department for such a poor service and charged unnecessary amounts.

Beware of this store or any tasco appliance.

I worked with a sales rep, Zaid, to purchase a bunch of appliances totalling $20k. He would follow-up via phone every 2-3 days until I agreed to the purchase. Once I paid the invoice, I had a few questions and followed-up via email, to which I was ghosted and never received any replies. This is extremely frustrating and felt cheap and used, given his fervency in closing the sale and immediate disregard afterwards. I'm willing to pay more for a better sales experience and will never, nor recommend, Tasco to anyone.

Our family has dealt with Tasco for over 50 years: however the quality of the products they recommended to me lately has been very poor. The last stove and fridge they sold me lasted two years and a number of their recommended products became subject to class action lawsuits. Their sales staff are no more knowledgeable than those of other companies, so why bother to go to one of their out of the way locations.

Poor delivery arrangements.
Appliances were not hooked up ready for use, service which was included in the price.

Sales person would not phone calls. Store manager wanted hide behind company procedures. He kept trying to pass the buck instead of helping a customer who had good money in advance and were unable to use them.