Booked an appointment for service on my pool equipment for 10am, by noon they were a no show, called and they said we will get back to you, no call again. Called again at the end of the day and they said they were reviewing my photos to change my pool piping and now they state they will need more time to figure this out. I took the day off work and waited all day and never once did they call me. Absolutely, horrendous customer service, they are only interested in doing big jobs and will not meet all your pool needs. Strongly recommend selecting another pool company that cares about long term customers.