Joe The Appliance Guy

Appliance Repair
Vaughan ON L4J 8Z4
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Appliance Repair
Joe The Appliance Guy
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99%

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Best of the Best '22 
Best of Award '22 winner 12 timesBest of the Best '22 Best of Award '22winner 12 times

Reviews for Joe The Appliance Guy

Average customer rating:
9.9 10 (627 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing, expert service

I reached out to Joe for help with my washing machine repair based on excellent reviews on HomeStars. He engaged his colleague Danny to help me out and I am so grateful! Danny was OUTSTANDING. His expert knowledge and help led to a quick repair. He was very honest and I trusted his approach completely. He was also incredibly kind. I am so grateful Joe connected me with him, and so grateful to have a fully functioning washing machine! Thank you Joe and thank you Danny!!!!!! If I could give higher than 5 stars I would!

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad my colleague could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Edward P. from Mississauga
Edward P. from Mississauga
5 reviews Mississauga, ON
10/10

Samsung washing machine repair

For some reason, there was all of a sudden a large hole in the door seal of our Samsung washing machine. Based on prior reviews, I got in touch with Joe via email to have it repaired. I received a prompt reply that he would not be in the area, but Danny could have a look at it. I cannot say enough about Danny's expertise and dedication to client service. He was able to replace the door seal without removing the dryer on top of the washer - a big savings in time and effort, as both are located in a small space and not easily moved. He also did not charge me upfront for the replacement door seal, whereas another provider wanted over $200 upfront. He communicated clearly throughout the repair process and was very professional. His cost was a significant savings over another quote, and was done quickly. I would happily recommend Danny and Joe for future appliance repairs.

Approximate cost of services:
$400.00
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Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad my collogue could help you out. Hopefully I can help you again in the future when needed.
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Aravinthan
Aravinthan
7 reviews Brampton, ON
10/10

Samsung Dryer Heater assembly replacement

My 8 year old Samsung Dryer (dv50f9a8evp/ac) gave up heating, even though the drum rotated and no other issues. The display didn't show-up any error neither the Samsung Care app images. Contacted few top rated people from Homestars. All gave nearly similar quotes for heating issue , Joe called me and I proceeded with him, as he explained the possible issues which could be a less cost thermal fuse or higher cost replacement of the heater assembly - which could be a rare situation .
He arranged his partner Dany to visit. Dany who servers my area , called me and explained the same. He showed up promptly as scheduled. To my bad, the issue was on the heater coil element. Dany showed me with the multimeter reading from the faulty unit. The price was discussed upfront before the replacement of a new Samsung heater assembly unit. As a Samsung service man , he carried the original spare units in his van, so no delay for parts. The Dryer internal housing case was also vacuumed and cleaned by him.
He explained about the expected burning smell from the new heating coil during the initial use , preventing future brake downs, and also about the 2 month parts & 1 month labor warranty, incase of a manufacture defect.
Satisfied with the job , nice team (Joe/Dany) to get the service quickly.
Recommend this team for appliances services.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad my collogue could help you out. Hopefully I can help you again in the future when needed.
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

TC2 in Maple
TC2 in Maple
12 reviews Vaughan, ON
10/10

Kitchen fridge

The reviews are all true. Joe responded to my message same day (on a Sunday) and tried to diagnose over the phone. He called back the next day to let me know Colin would be contacting me. Colin arrived and efficiently diagnosed and fixed the broken temperature gauge which caused an ice buildup in the freezer behind the back panel (which is out of sight) and blocked airflow to the fridge. Temp went back down to a normal 37 degrees that night (from 68 degrees). These are my new go to appliance professionals !! Thank you so much!!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Kathy
Kathy
1 review Vaughan, ON
10/10

Joe is nothing short of amazing!

In this age of appliances being so hard to get, we were full of anxiety when our clothes dryer suddenly stopped heating. We found Joes info on our Nextdoor app and called him in the morning. He came two hours later, inspected our dryer, found the problem (a broker heater), spent time replacing the heater, and cleaned out the lint all the way out to the outside of the house. He was so kind and personable, assured us that we didnt need to purchase another dryer, and explained exactly what he did and why. To our joy, the dryer was repaired within an hour and we were up and running again. Joe has been doing this for many years, and we will not hesitate to call him the next time one of our appliances has issues!!!!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out in this way. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks so much again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Heather in Brampton
Heather in Brampton
0 reviews Richmond Hill, ON
10/10

Front-load Washing Machine Repair

Joe was prompt and professional from initial contact. He scheduled a call to discuss the specific issues with our washing machine (Whirlpool Duet). He research the appropriate parts in order to be as efficient as possible once he arrived. Even though he had to step out to pick up another replacement part, he kept in contact and advised me when he was returning. Joe is a very genuine guy; very polite, professional & knowledgeable! To top off the service call (which was very fair priced), Joe found my husbands wedding ring that had gone missing for over 2 years!! Im so thankful I called Joe and how thorough he was when checking our machine! Joe is on my speed-dial now for any appliance repairs in the future.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Ryan  in Don Mills
Ryan in Don Mills
2 reviews Toronto, ON
10/10

Refrigerator

For over 15 years, Joe has helped us out and been very honest with us. He is so quick to return calls and shows up when he says he will. He is also very passionate about his work and makes every effort to keep costs down. I trust him and 100% recommend to everyone who needs help keeping family life going smoothly!

Approximate cost of services:
$180.00
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Company Response

Thank you so much for your support!
It was very nice to see you guys again.
Thank you for your business and if you require anything in the future I'm a phone call away.
Thanks again
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Lawrence F.
Lawrence F.
8 reviews Markham, ON
10/10

Stove repair

Terrific service. I called Joe to describe the problem we were having with our stove. He assessed the problem on the phone so that he selected the appropriate replacement part he thought he was going to need - so that there wouldn't be a delay. He arrived and immediately started working. Fixed the problem within one hour. Total pleasure to work with in every respect.

Approximate cost of services:
$300.00
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Company Response

Thanks so much for this. What you've described is exactly the type of service I enjoy providing. Glad to met you both. I'll be here if you need me again. Take care and be safe!
Thanks again
Joe
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Robert
Robert
3 reviews Toronto, ON
10/10

Dishwasher installation

Joe returned our call promptly and arranged for installer Danny to call us within minutes. Danny showed up on time, obviously well experienced and very knowledgeable we truly appreciated his advice on purchasing a new dishwasher vs costly repairs on our old one.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
I am so glad I could help you out. Hopefully I can help you again in the future when needed. The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

Megan from Toronto
Megan from Toronto
7 reviews Toronto, ON
10/10

Washing Machine Repair

As a female homeowner, I always find it very stressful and often difficult to find honest, reasonable and exceptionally good repair people. Joe is this guy, and more. First of all, I knew he was honest and kind from our first conversation. He genuinely wants to help, and is also incredibly knowledgeable - I think Joe could fix just about anything! He knew right away what the problem was and was kind enough to alter his plans in order to get my washer repaired quickly. He knew exactly what he was doing and did an amazing job for a very fair price (the part that needed replacing was the bulk of the cost). Not only that, he is really smart - it was obvious to me that he doesn't just repair things - he understands the details about how things work and has a genuine passion and mathematical brain that go way beyond any other "appliance guy" I have ever encountered. Joe is an intelligent, kind, and very honest man. I will never hire anyone else for any of my appliance repairs and would highly recommend him without any reservations. Thanks so much, Joe.

Approximate cost of services:
$390.00
Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review.
It was a real pleasure meeting you and helping you out. Hopefully I can help you again in the future when needed. Thanks for the teamwork in order to coordinate this.
The review is very much appreciated,
thanks again,
Joe The Appliance Guy
web site: theapplianceguy.ca
email: theapplianceguy@rogers.com

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Joe The Appliance Guy

Appliance Repair company founded in 1979 with a dedicated service group where customer loyalty and care is number one.
Honest Professional appliance service and installation performed by me and my experienced network for many years in the GTA.
WE NO LONGER SERVICE north of Hwy 9
Fully certified, GAS license, Specialize on gas ovens and 41 years appliance service experience.

CATEGORIES
Appliance Repair
PRODUCTS
Refrigerators, Ranges, Dryers, Washers, Dishwashers
SERVICES
Specializing on gas ovens, refrigerators and all appliance electrical problems. Service ; RANGES - Gas or electric, WASHERS front load and top load, DRYERS – gas or electric, REFRIGERATORS – Side by Side, top or bottom mount, DISHWASHERS – portable or built-in, FREEZERS – chest or upright,
BRANDS
ADMIRAL, AMANA, BAYCREST, BEATY, BEAUMARK, BELANGER, CITIZEN, COLDSPOT, DANBY, FINDLAY, FRIGIDAIRE, GENERAL ELECTRIC, GOLDSTAR, GSW, GURNEY, HOTPOINT, INGLIS, TAPAN, JENN-AIR, KELVINATOR, KENMORE, KITCHENAID, LEAONARD, LG, MAGIC, CHEF, MAYTAG, McCLARY, MOFFAT, PHILCO, RCA/ROY, ROPER, WHIRLPOOL...
SPECIALITIES
SPECIALIZE ON GAS OVENS, refrigerators and all appliance electrical problems. A Trusted Name for over 41 years In Appliance Repair and Service.
WEBSITE
http://www.theapplianceguy.ca
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
0
LICENSES
Gas License TSSA and all available certificates Government certified
MEMBERSHIPS
CEASA
DIPLOMAS
All diplomas and certificates for this field
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Invoice provided with all work performed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.