The Chimney Company Inc.

Chimney Build & Repair
Markham ON L6B 1A8
Write a Review
Write a Review


HomeStars
Chimney Build & Repair
The Chimney Company Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Chimney Company Inc.

Average customer rating:
10 10 (197 reviews)

Sort by

Phil  in Etobicoke
Phil in Etobicoke
7 reviews Etobicoke, ON
10/10

Chimney Rebuild

We needed a chimney rebuild from roof line up, prior to getting new roofing. Probably like a lot of you, I have a busy schedule and appreciated Bill's quick response to emails and we got a lot done over the internet. In fact, I never met Bill. However, my wife met him and the crew during the job and remarked on how courteous and efficient they were. The price was competitive as well.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you Phil for taking the time from your busy schedule to write a review. The information and pictures sent by email did speed up the process and saved me alot of travel time. Bill

Nancy in Toronto
Nancy in Toronto
2 reviews Toronto, ON
10/10

Chimney liner for hot water heater

I had already received a quote that seemed very high before I called Bill. He provided a much more reasonable quote. He also kindly took pity on our situation (no hot water) and arranged to do the job the next day. Our old chimney made the job more difficult than expected but he persevered and did fantastic work! I can't recommend him highly enough.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you very much Nancy, it means alot to me and my company that we help people in difficult situations and that you appreciate our effort. Bill

neil in the Beach
neil in the Beach
4 reviews Toronto, ON
10/10

Chimney liner

Started looking for a liner for my chimney. Had bill come over to take a look. He told me the fireplace was in good condition and explained what would be needed for the liner. After confirming with him, he was able to fit me in between other jobs. His team showed up when he said they would. They were friendly, accommodating and professional. They did a great job and you can't even see where they cutaway the brick to install the liner. They needed to replace two bricks that cracked when they removed them and found a great match .

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you Neil for taking the time to comment on our work. It was a pleasure working for you. Enjoy many safe fires this winter and for years to come. Bill

Mike Mella in East york
Mike Mella in East york
5 reviews Toronto, ON
10/10

Chimney Liner Installation

We hired these guys to install a stainless steel liner in our chimney. I tried to get this done with another company last year (http://homestars.com/reviews/59853?company_id=227484) but called it off altogether because they were such a pain to work with.

Bill and his crew came in and gave a free estimate, something the other company had charged me for last year. The estimate was cheaper than the one from the other company, so I hired them. They came in and did the work quickly, and charged me exactly the amount they estimated. The fireplace works great now.

We've had a lot of problems with service providers in Toronto, so it's nice to see a business that has their stuff together like The Chimney Company. Be sure to check out their website. They keep it up-to-date and full of helpful information, which is also nice to see.

Approximate cost of services:
$1,800.00
Was this review helpful?
Company Response

Thanks for such a great review Mike. We appreciate it when someone takes the time to comment on the work we do. We take such pride in our work and services and when we get a response like yours it makes it all worth it. Enjoy the fires. Bill

Dennis in North York
Dennis in North York
7 reviews North York, ON
10/10

Rebuild Chimney

We were getting a new roof, but the chimney had to be fixed first. Bill had no problem getting it done for us, on time and at an excellent price. The chimney was rebuilt in less than a day, (it came apart very easily we're told.) and looks great. Only complaint is Bill has the same name as our roofer. That led to confusion a couple of times on the phone. Thank-you for a job well done.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thank you for the review. Bill, from The Chimney Company.

Winston Lee in North York
Winston Lee in North York
2 reviews North York, ON
10/10

Chimney Rebuild

I called several of the top rated chimney companies on Homestars for quotes when we found out our chimney needed a rebuild and had to be done prior to our scheduled roof over. Bill was very professional, clear and to the point. He knows his chimneys well and backs it up with a 10 year warranty that none of the other companies provided.

Though my husband was out of town, I was perfectly comfortable dealing with Bill. He clearly explained and showed me how the new brick color varied slightly in comparison to our original brick and how the cement finishing between the bricks would be different in order to prevent future cracks. He made sure I understood and approved before starting work. I also greatly appreciated that he was accommodating at short notice, working to fit us into his busy schedule so we could be done before our roof over started. Finally, Bill quickly found a work around with minimal disruption when we had difficulties with our neighbour. They came on time, did their work and cleaned up before leaving. No fuss, no mess! I highly recommend Bill and his team, and have no hesitation in using them again.

- The Lees

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thanks Aichen. I am glad that our crew was able to fit you in with such short notice. I knew how important it was to repair your chimney prior to having your roof done. I'm glad I could help and appreciate your comments. Bill

Graham from Etobicoke
Graham from Etobicoke
8 reviews Toronto, ON
10/10

Chimney & brick repair

We hired Bill to rebuild our crumbling chimney last year. The old chimney was removed, and a new one installed in two days.

We were very happy with his work, so we hired him back this spring to replace disintegrating bricks at the top of our turret (above the 2nd floor). The entire top of the turret was rebuilt in four days.

For both jobs, Bill found identical matching bricks. And both times, the cleanup was immaculate. We are very happy with the work done and have no complaints.

There is still more brick repair to done at other parts of the house, and without a doubt, we will be calling Bill to do the work.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Graham we look forward to working with you once again. Thanks for your wonderful review. Bill

Stefan in Etobicoke
Stefan in Etobicoke
1 review Etobicoke, ON
10/10

Rebuild chimney from roofline

After getting some estimates to rebuild my chimney from some highly rated businesses, I chose The Chimney Company. The estimates I received were all similar in price, but I liked the way Bill provided a clear detailed task list and written guarantee. All other quotes were either verbal or lacking in (written) details. I was a little concerned about being able to find matching brick, but Bill's choice was perfect. The chimney looks great. I found Bill very knowledgable and great to deal with. I will be calling him again for other projects as required.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you so much for the review Stefan. It is important that we provide all our clients with a detailed quotation as well as the best possible brick match.

Bill

J in Upper Beaches
J in Upper Beaches
4 reviews East York, ON
10/10

Chimney Rebuild from Roofline

Bill was responsive, accessible, honest & straightforward - scheduling our job was a breeze, Bill called 1 week before, then the day before to confirm. His crew (Dustin, Matt, Clayton) showed up on time, were super professional, did a great job and cleaned-up afterward. The Chimney Company is top value for price & service!
A picture of our chimney is attached, just finished today.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks for the great comments Jeff. We appriaciate you taking the time to write this review.

Bill

Ryan
Ryan
7 reviews Etobicoke, ON
10/10

Chimney liner install

Had Bill and his crew come in to install a chimney liner on a home I just moved into. Everyone present was professional, quick and clean. You would not have known they had come at! I was very impressed with Bill and his knowledge and manner, I would highly recommend this company. Bill even came down just before Christmas to check on an unrelated issue on the roof to ensure everything was ok. Thanks Bill!

Ryan

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you Ryan. We Have installed many stainless steel liners and Insure that all our clients are worry free upon our completion.

Bill

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Chimney Company Inc.

**ANNOUNCEMENT**

The Chimney Company is proudly celebrating its 25TH Anniversary of providing excellent service.

We are extremely grateful to our loyal clients and customers. You are the main reason we were able to continue over the years.

We also could not have reached this milestone without the hard work and support of our amazing team. They are the reason for all our achievements and success.

I want to thank my family and close friends for all the love and support.

We look forward to continue serving our clients and our community.

William Bassels
-The Chimney Company Inc.
________________________

The Chimney Company founder, William Bassels has been in the construction and real estate business for over 25 years.
In 1994 he began specializing in the chimney building & repair and lining industry.
He would obtain his W.E.T.T. certificates for “Technician and Sweep” and "SITE Basic Inspector" shortly after.
Not being completely satisfied he contacted “Toronto Municipal Licensing & Standards” to be tested for chimney repairs and installation.
He passed the exam and obtained a license as a “Chimney Repairman”.

In 1997 The Chimney Company was officially incorporated and carries all the necessary credentials, license, certificates, workers coverage, liability insurance and guarantees.

Our professional staff and crew look forward to making your experience with us memorable.

Please keep in mind that we have Full liability Insurance & WSIB Coverage.

Call us now 416-722-2224

CATEGORIES
Chimney Build & Repair and Masonry & Bricklaying
PRODUCTS
Get To Know Us Better! || (Please Copy & Paste into URL) https://www.youtube.com/watch?v=wbm72Gjh7eY
SERVICES
Chimney Building and Repairs. Supply and Install all types of Chimney Liners. Brickwork and Repairs. Stone Sills. Consulting. Chimney inspections.
BRANDS
Please "LIKE" us on Facebook || (Please Copy & Paste into URL) https://www.facebook.com/pages/The-Chimney-Company/117916368231970
STYLES
Please "FOLLOW" us on Twitter || @TheChimneyCo
SPECIALITIES
Professional Licensed Chimney Repair and Builder. WETT Certified Chimney Technician, Chimney Sweep and SITE Basic Inspector. Installation of Gas Liners and Stainless Steel Liners to Masonry Fireplaces. Brickwork and Repairs.
WEBSITE
http://www.thechimneycompany.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
4
RETURN POLICY
10 Year Guarantee. Written Guarantees provided.
PAYMENT METHOD
Cheque/Cash.
LICENSES
WETT CERTIFICATE. METRO LICENSE. BRICK AND STONE MASON. GOVERNMENT LICENSED CHIMNEY REPAIR.
MEMBERSHIPS
www.TheChimneyCompany.ca
LIABILITY INSURANCE
Yes
DIPLOMAS
www.TheChimneyCompany.ca
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
www.TheChimneyCompany.ca
PROJECT RATE
www.TheChimneyCompany.ca
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Guarantee. Written Guarantees provided.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.