We had a very bad flood from the 3rd floor to the basement. We called Paul from Concord who sent round a team immediately and started drying the house out very professionally. Paul and his team took on the demo and reno work. Paul also really helped us out dealing with the complexities of communicating with the adjuster and the insurance company, and was always professional, responsive and easy to get in touch with.
Most of the contractors were excellent, very professional, particularly the demo team, the plumbers and electricians, who really went the extra mile for us.
We did had a couple of moments with one or two of them who had to come back to repair or redo work. Paul is a great guy who really wants to do a great job for you, and my only small criticism is that in a complex job with a lot of moving parts, he needs to stay on top of communication with his guys and the general plan. Other than that, top geezer.
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