The Concord Group

Roofing
Vaughan ON L4K 4G2
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Private User
Private User
Private User reviews Toronto, ON
0/10

Check for mould

My husband and I met two guys that attended my home from this company. I asked them if they were here to remove mould. They said no,no,no we are not the mould guys. We are just here to cut the drywall. They cut a piece of drywall 13" by 12" and looked into the hole and said there was no mould. One of them called someone (I assume Paul, the owner). Every time I call Paul answers the phone. They told him there is no mould. Then they left. This company then sends me an invoice for all the work they did totalling over $2,000. I emailed them telling them this was incorrect and that they did not treat mould as there was none and to bill me for the drywall cut. They then send me an invoice in excess of $700.00 with a list of work done...hmmmm. I do not recommend them. Oh and the woman that send the invoices do not have a phone number to talk with.

Approximate cost of services:
$783.00
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Company Response

Sorry to hear about your experience. We did check the schedule and there were two license mould remediation contractors dispatch to you. There must've been some form of miscommunication. However the good news was that there was no mould and in the end we accepted what you wanted to pay.