The Window & Door Specialist

Windows & Doors Installation & Service
604 Edward Ave, Unit 3 Richmond Hill ON L4C
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89%

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Reviews for The Window & Door Specialist

Average customer rating:
9.3 10 (151 reviews)

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kdark
kdark
0 reviews Richmond Hill, ON
9/10

New FRont Door

The gentleman, Jack, who installed the door arrived on time. He was very courteous and worked very hard on the door. It looks great and we are very pleased with the results. I would use your company again for any doors or windows we may require. Thank you.

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for your kind words.

Tommy

RL
RL
0 reviews Richmond Hill, ON
10/10

Front Exterior Door

We had our 30 year old front exterior door replaced with a new one. It was a great experience from beginning to end. Everything was done professionally, on time and to our full satisfaction. We love our new front doors. I would and have already recommended The Window

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your review. I'm glad you are happy with your experience.

- Tommy

Masoud
Masoud
0 reviews Richmond Hill, ON
10/10

Entrance Door

The old entrance door is replaced with a new one. This job is done very well.

Approximate cost of services:
$2,800.00
1 of 1 people found this review helpful.
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Company Response

Thank you Masoud for taking time to write us a review.

JAMES
JAMES
0 reviews Aurora, ON
10/10

Door installation

Friendly, finished in a timely manner, provided paint and better seal. They even cleaned up afterwards.

Approximate cost of services:
$2,250.00
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Company Response

Thanks for the review James. I'm glad that you are satisfied.

- Tommy

jing
jing
0 reviews Richmond Hill, ON
10/10

Patio door

I am very happy I made the right decision. The whole experience is amazing. From sales to reception to installer, everyone is professional and friendly. Order was filled within the time frame we wete given. The installation was done professionally. They arrived on time, got the work done efficiently. They took good care of our property. The old door was taken away without any damage to the wall. They also cleaned up everything both inside and outside for us at the end. We just ordered another two windows from them. I will definitely recommend them to a friend!

Approximate cost of services:
$1,700.00
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Company Response

Thank you for your positive review Jing. We are glad to have earned your repeat business.

- Tommy

SimFamAjax
SimFamAjax
3 reviews Ajax, ON
10/10

New double front doors and back door

Our experience with The Window & Door Specialist was excellent from start to finish. We were looking to replace our double front doors and our back door. We knew that we wanted a Novatech door (we loved the Liano glass) so we contacted several companies that offer Novatech doors. I also checked reviews on Homestars and contacted 5 companies that service the GTA. The Window & Door Specialist offered the most competitive quote and their salesperson (Rick) was pleasant, clear and very helpful. Also, this company offers Saturday appointments and also was easy to communicate with (via phone and email) so we decided to place an order for our new doors. The office manager, Tommy, responds very quickly to emails as well. An appointment for measurements were made ~2 weeks later and our doors were installed ~5 weeks after that time. This was also the time frame that was discussed with us and we did not experience any delays. The installation of the doors was also scheduled for a Saturday. Again, this was very helpful as we are a busy family with work commitments during the week. It was nice to have a company that could accommodate our busy schedule. The installer, Jack, was absolutely amazing. He arrived early, worked diligently and was very professional. I was really impressed with his commitment to produce high quality results. Jack was also very meticulous and even touched up our doors with a bit of paint to make sure everything was perfect. He also made sure that we were satisfied with the installation and went above and beyond to make sure the installation went smoothly. A week after installation, I received a phone call from the company to make sure that I was happy with the new doors. This shows how much they care about their customer satisfaction. Overall, we are very happy with this company and our new doors. The Window & Door Specialist exceeded our expectations and we recommend them and will certainly consider them in the future!

Approximate cost of services:
$5,800.00
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Company Response

I'm so glad that you are happy and that the install went well for you!

Thank you for your positive review.
- Tommy

Bao
Bao
6 reviews Toronto, ON
10/10

Replaced basement window

I was renovating my basement this past winter and looking to replace my original basement window before renovations started. I thought the quote was fair so based on the reviews, I went forward with this company. The job was done in reasonable time and sealed up my basement pretty well. I don't believe there's nothing complex about this other than the fact that it has a metal casing around the window but the installer took care of it and I am satisfied with the job.

Thanks again and will recommend.

Approximate cost of services:
$430.00
1 of 1 people found this review helpful.
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Company Response

Thank you Bao for taking your time to write the review for us. We're glad that you are happy with the job.

Peter
Peter
3 reviews Brampton, ON
10/10

Quality Work At A Competitive Price

We had a new patio door and bathroom window installed by The Window & Door Specialists last summer. The quality of the products were great and the installation crew did an awesome job. They were able to work on my older house that had an unusual patio door sizing without any issues. Looking forward to using them again

Approximate cost of services:
$2,000.00
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Company Response

Hi Peter,

Thanks for your positive review. We look forward to working with you again.

Tommy

Lisa
Lisa
2 reviews Toronto, ON
10/10

Back Porch enclosure

They enclosed a very large two level back porch entry to my home, complete with several large windows and an entry door. The finished area was well over 500 sq ft. The installer was so professional, on time and explained his work every step of the way. He kept a very clean work area and took away any materials and garage each day. I am very happy with the outcome and look forward to using this space for most of the year. And best of all, no more shoveling snow off those steps.

Approximate cost of services:
$9,500.00
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Company Response

Hi Lisa,
Thanks for the review and I'm glad you had a good experience.
Your feedback about the installer is very helpful for us.

Tommy

Anna
Anna
1 review Toronto, ON
10/10

Front door replacement

I was looking into replacing the front door of my house and upon recommendation, I looked to The Window & Door Specialist for their service. I spoke with salesperson/coordinator Tommy and he was extremely helpful through this whole process. I didn't realize there were so many options, styles, colours, and design for just a simple door. Tommy was very patient and guided me through these various options. Through every step of the way, I was notified and the installation was done as the stated time. Service was very timely and seamless. More importantly, my door looks great! I would definitely recommend this place if you're looking for good service and good quality.

Approximate cost of services:
$3,000.00
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Company Response

Hi Anna, it was a pleasure to work with you and I'm glad that you're satisfied.
Tommy

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Window & Door Specialist

♦ The Window & Door Specialist has over 35 years of home improvement experience.

♦ A+ rating on Better Business Bureau since 2002

♦ We offer ENERGY STAR® windows, entry doors, patio/garden doors, storm doors and porch enclosures, shutters, blinds, bay windows, casement windows, slider windows, hung windows, bow windows, security windows, comfort windows.

♦ 3800 square feet showroom space with a virtual tour on our website.

♦ Your needs will be accommodated by our trained sales staff and installers.

♦ Helping you make an educated decision by providing honest and unbiased information.

♦ Installations range from simple to the most extensive and elaborate.

♦ All our customers receive standard and lifetime warranties from the manufacturers.

♦ We work closely with manufacturers to ensure your project is completed in a timely manner.

♦ Long term repeat customers have been satisfied with our quality product choices and professional in-house installers.

♦ We offer a Price Match Guarantee.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
[ENERGY STAR® Windows and Doors] ♦ Window replacement ♦ Entrance Doors ♦ Patio Doors ♦ Garden Doors ♦ Storm Doors ♦ Porch Enclosures ♦ Blinds + Shutters
SERVICES
♦ Free Estimates ♦ Supply and/or Install
BRANDS
[Primary Brands] ►►► ♦ Vinylbilt (Armor) ♦ Palma Doors ♦ Dashwood ♦ Therma Tru ♦ York Aluminum ♦ Maxxmar ■ 10+ Other brands. Contact us to inquire.
STYLES
♦ Standard and custom designs for both windows and doors.
SPECIALITIES
♦ Bay + Bow Windows ♦ Shaped Windows ♦ Custom Entry Doors ♦ Porch Enclosures + Storm Doors ♦ Construct or Expand Window/Door Openings.
WEBSITE
http://www.windowdoorspecialist.com
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
♦ Cheque ♦ Cash ♦ Visa ♦ MasterCard ♦ 0% Financing
MEMBERSHIPS
♦ SAWDAC ♦ Richmond Hill Chamber of Commerce ♦ BBB ♦ Energy Star®
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
NO
BONDED
Yes
PROJECT RATE
Guaranteed Written Estimate
WRITTEN CONTRACT
Yes
WARRANTY TERMS
♦ Manufacturer's Warranty - Lifetime Transferable and Non-Prorated
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.