Changed the windows on our house
We were recommended this company by our neighbours. They have decent installers and for the most part they are on time. The problems are with their service department. They don't really have one. For such a big job and price tag, i would recommend a larger company. Their service department are the installers going back to fix things. They are really nice, but busy...We have been waiting 2 years for repairs and attention.
- Approximate cost of services:
- $15,000.00
- Company Response
Thank you for your review. We work very hard to give the best customer service for purchase, installation and service calls on the occasion they are required. We did a service call for Mr. B of Thornhill recently and I believe this is a review from him. We regret that it took a few months to schedule this appointment because of repeated scheduling conflicts with the client. We decided to send our technician back to perform a cosmetic touch up even though it was not associated with the window installation. Customer satisfaction is top priority for us and we hope Mr. B enjoys his new windows.