Timeless Glass Inc

Mirrors & Glass
Toronto ON M3J 1Z9
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kathereine
kathereine
4 reviews King City, ON
0/10

Glass Shower

I have had the worst customer service. They did not correctly measure a mirror and I had to pay for the re-cut. After a year and a half my glass panel is wiggly and looks as if it is going to fall. When I called for them to fix since it was not properly installed they want me to pay a service charge of $450+HST plus parts. I feel like it is a mistake they made and they refuse to stand behind their product. Reception was horrible -PINA. When I asked to be passed to her supervisor she passed me to a service coordinator. Which he continued to yell at me. WORST COMPANY EVERY!!!

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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