Top Hat Chimney

Chimney Build & Repair
Toronto ON
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88%

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Reviews by rating (past 12 months)
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Reviews for Top Hat Chimney

Average customer rating:
8.8 10 (85 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Service

We have been using Top Hat for at least 10 years. They are very professional, on time, clean, courteous. We would highly recommend their great service.

Approximate cost of services:
$198.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Best company for chimney cleaning

We have used Top Hat Chimney Sweeps for many years. They are reliable and trustworthy.
Their Sweeps are friendly and knowledgeable.
They service our chimney every year and ensure that it is in safe working order.
We highly recommend them.

Approximate cost of services:
$190.00
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Company Response

Hi there,

Thanks so much for taking the time to review our small business. We hope to continue working with you for years to come!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

MJJ
MJJ
0 reviews Toronto, ON
10/10

Top Hat Chimney

I've used Top Hat's services for over 15 years. I leave my key under the doormat and they take care of the rest. Alway excellent service. They will always be my go to chimney cleaning service.

Approximate cost of services:
$180.00
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Company Response

Hi there,

We sincerely thank you for your patronage over the years. Here's to many more years working together!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

Barb in North York
Barb in North York
1 review Mississauga, ON
10/10

Chimney Cleaning

Greg has sweep and inspected our wood stove liner many times over the years, He takes his job very seriously, shares his finding with the customer and cleans up, taking the soot with him. I highly recommend this small family business. BarbM

Approximate cost of services:
$175.00
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Company Response

Hi Barb,
Thanks so much for your feedback! We appreciate your recommendation. We look forward to continuing to work with you!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

ploveforester in Toronto
ploveforester in Toronto
1 review Toronto, ON
10/10

Chimney Inspection and sweep

This is our first time using Top Hat Chimney. We live in a fieldstone house built in 1860 with 2 fireplaces. Adam, our technician, assessed both chimneys and gave us a clear and honest assessment of each one. A bit of a good news/bad news situation. My husband and I felt confident in the knowledge that Adam left us with a plan going forward to rectify the one chimney that had deteriorated and seemed unsafe to use. We look forward to working with Adam and Top Hat Chimney in the spring.

Approximate cost of services:
$340.00
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Company Response

Hi there,
Thanks for your feedback! It is important for us to educate our customers about their appliances, even if it means sharing undesirable news sometimes. We look forward to working with you as well!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

Ian
Ian
0 reviews Markham, ON
8/10

Chimney sweeping

I have used Top Hat for several years now, they are always fast and efficient. Really good service. They also inspect the fire box and make realistic recommendations at very reasonable prices.

Approximate cost of services:
$165.00
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Company Response

Hi Ian,
Thank you for taking the time to leave a review. We appreciate your ongoing patronage and look forward to continuing to work with you!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Chimney Cleaning

I was totally satisfied with Top Hat's service, AND their COVID-19 protocols to protect both their workers and their clients. In advance, I received an email detailing what was to be expected, including all personnel are fully vaccinated, masked, and respect social distancing. He showed up on time and completed the service. I'm grateful for this company's professional service with utmost respect for the health of their workers and clients.

Approximate cost of services:
$175.00
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Company Response

Thank you for your review! We try our hardest to make sure that our technicians and our customers feel safe at all times. We have been operating under unique circumstances for the past couple of years, and we're so glad that our efforts are appreciated by our valued customers.

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

Stephen in Toronto
Stephen in Toronto
1 review Toronto, ON
10/10

Chimney flue repair

Outstanding customer service. Bent over backwards to meet our chimney repair needs in a timely manner. Very Professional, knowledgeable and did an excellent job! Highly recommend Top Hat as an organization that is truly customer focused and does excellent work!

Approximate cost of services:
$980.00
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Company Response

Hi Stephen,
Thank you for taking the time to leave us the review! I'm so glad we were able to get this work completed for you. Thanks again for choosing Top Hat!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

Cathy and Drew from Toronto
Cathy and Drew from Toronto
6 reviews Toronto, ON
10/10

Chimney Cleaning

For many years, we have relied on the excellent service and quality of work offered by Top Hat Chimney Sweeps in keeping our firebox and flue clean and safe from any potential hazards each year.
Knowing that we can burn safely over the winter months is a result of the professional and courteous work performed by the technicians Greg or Adam.
We highly recommend Top Hat Chimney Sweeps.
Cathy & Drew

Approximate cost of services:
$175.00
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Company Response

Hi Cathy & Drew,

Many thanks to you for the review, Adam and Greg look forward to coming by every year!

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

Private User
Private User
Private User reviews Toronto, ON
10/10

Chimney sweep

I’ve been using Tophat for many years.
Always arrives when he says and provides service as promised. Last time he came he pointed out a potential problem with a new window that was installed that I would not have noticed. Really appreciated that.

Approximate cost of services:
$180.00
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Company Response

Hi there,

Thank you so much for your positive feedback! We pride ourselves in the knowledge and expertise of our technicians, even with non-chimney related jobs! We are so happy that you are satisfied.

Sincerely, Katie
Top Hat Chimney
416-785-9003
info@tophatchimney.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Top Hat Chimney

Standing above the roofline, chimneys are fully exposed to rain and snow and are affected by winter's freeze/thaw cycles. They are therefore one of the first places on a house to deteriorate. This deterioration usually takes many years to begin but then progresses rapidly. Cracked or spalled bricks, damaged flue tiles or concrete caps, or a leaning structure are signs that the chimney needs immediate attention.

Top Hat Chimney specializes in all aspects of chimney repair and rebuilding. Our brick masons are unsurpassed in their level of expertise, and take pride in their workmanship. They take great care to protect the roof and ground so that all work will be completed in a clean and safe manner.

All of our work is guaranteed against defect in materials and workmanship.

We are happy to provide references from other satisfied customers in your area.

The burning of wood leaves highly flammable deposits in the chimney flue and smoke chamber. Regular cleaning and inspection are essential in the prevention of chimney fires.

All of our expert technicians are WETT certified and employ the most up-to-date chimney cleaning techniques. Care is always taken to insure that there is no mess in the home.

A basic chimney sweep includes :

- cleaning of the chimney flue, smoke chamber, and smoke shelf
- damper adjustment
- basic inspection.

Also Available :

- nest and blockage removal
- detailed WETT reports
- chimney caps and accesories
- special rates for multi-unit properties

CATEGORIES
Chimney Build & Repair and Chimney Sweeps
PRODUCTS
Chimney caps and accessories. Lock-top damper systems. Chimney liners.
SERVICES
Cleaning of the chimney flue, smoke chamber, and smoke shelf - damper adjustment - basic inspection - nest and blockage removal - Detailed WETT reports - Chimney liner installation -Chimney rebuilding - All chimney repairs
WEBSITE
http://www.tophatchimney.ca
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, Visa, MasterCard, E-Transfer
LICENSES
Yes
MEMBERSHIPS
WETT Certified technicians. Member of the Chimney Safety Association of Canada
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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