In October 2008 I had a dryer belt split. Being very technical I provided everything required to this company (make, model, and belt part number)since I took the dryer apart.
Driver/tech comes out 4 business days later with nothing in hand and brings an invoice for $88.14 just for showing up.
I have a newborn in my house and the clothes and towels are building up... How disappointed am I that they have no parts? Very!
I told the guy that this service is not service at all and that I'm very disappointed.
Five months later I get an invoice saying I owe $88.14... You don't work for the money you don't get paid.
Received second invoice saying they are going to send it to a collection agency who just screw up your credit rating without just cause. I just got off the phone now with the Office Manager and explained she should read this site because I'm not the only person pissed off with them.
I bit the bullet and paid the invoice but I will never in my life allow anyone I know deal with this company. Especially when people like Brannan's Appliance Repair Ltd. come the next day with parts in hand and fix the problem in 20 minutes.
- Approximate cost of services:
- $88.14
- What could this company do to improve their services?
- Actually have parts in hand to get the job done.
- Any advice to offer fellow homeowners facing a similar project?
- Deal with Brannan's Appliance Repair Ltd.