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Trugreen Lawncare

Lawn Maintenance
2172 Wyecroft Rd Oakville ON L6L 6R1
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HomeStars  >  Weed Control in Oakville  >  Trugreen Lawncare  >  Poor customer service. Lawn is ruined
heidi from Toronto
heidi from Toronto
5 reviews Toronto, ON

Poor customer service. Lawn is ruined

We were convinced by Milos at the Homeshow in Mississauga that this company would meet our needs and address any issues that arise.
In spite of regular applications, we had more weeds this year than ever before. One day I sat in my car and watched them spray the lawn. They were very sloppy spraying and missed one side of the lawn totally and I approached them to make sure it got done.
We purchased a grub treatment (nematoades) and had 2 applications. However, our lawn was destroyed by animals digging for grubs. No matter how many times we called, we never had a visit or a callback. No one cared at all. We were offered no follow up, no repair, no refund, not even the decency to call back even after having e-mailed them many photos. When reps were doing other people's lawns in the area, we brought them over to see our lawn. They were totally shocked and one said "if this was my lawn I'd be pissed". He took pictures of it but was never heard from again either. So, that was a total waste of money and time.

Approximate cost of services:
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