Two Men And A Truck

Moving & Storage
Halton Burlington ON
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HomeStars  >  Furniture in Richmond Hill  >  Two Men And A Truck  >  Over charged, damaged home and furniture, overall terrible experience
Adil Ladhani in Mississauga
Adil Ladhani in Mississauga
6 reviews Mississauga, ON

Over charged, damaged home and furniture, overall terrible experience

Do not be fooled by the positive reviews for this company and save yourself the trouble that we (and many others) experienced. We were charged for 8 hours of “work” at the insane rate of $235/hr (plus all of the feels that they nickel and dime you with), even though the job took 5 hours, and the crew basically wasted time for another hour and a half. The latter included around 30 minutes spent trying to fix a toy that they broke, which I’d have no problem with, other than them being on the clock charging me $235 / hr to try to fix a $200 toy (which they didn’t end up fixing). The difference between the 6ish hours of the movers being in our presence and the 8 hours we were charged was allegedly the time it too for them to drive from their office in Mississauga to our home in Mississauga and back from the Oakville/Mississauga border after the move. While raising this concern after seeing the bill, the movers admitted that “the system” didn’t allow them to bill fewer than 8 hours even though they were only with us for a little over 6 hours (and only working for 5). In the end we were massively over charged, and left with a broken toy, a significantly damaged $2000 couch, a damaged interior door, and a lot of condescending talk from Omar, the manager of this franchise. Heed this warning, save yourself the headache and look for another group of movers, because in this case you are paying top dollar for kijiji fly-by-night quality movers.

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