Two Small Men With Big Hearts

Moving & Storage
Toronto ON
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HomeStars
Moving & Storage
Two Small Men With Big Hearts
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79%

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Reviews for Two Small Men With Big Hearts

Average customer rating:
8 10 (180 reviews)

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David Duval from Toronto
David Duval from Toronto
1 review Toronto, ON
10/10

Packed and Moved from Olds, AB to Cobalt, ON

Two Small Men With Big Hearts Moving Company made our transition across the country extremely manageable. The best description of our overall experience is... Handled by an extremely professional, and very experienced group!
**the moving portion of the relocation was the simplest part - this even-though at the onset both my wife and i were concerned about the outcome.
Thanks you!
David

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
nothing (the moving services provided to my family were top notch!!)
Any advice to offer fellow homeowners facing a similar project?
Let the professionals make your transition easy!
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Company Response

Thank you so much for your kind words and nice review. We are pleased to hear you had a good experience using our company for your move. Two Small Men with Big Hearts Moving, making friends one move at a time.

Natalie from Ottawa
Natalie from Ottawa
1 review Ottawa, ON
10/10

Moving from New Brunswick to Ontario

This moving company is very professional and efficient. The rates they offer are great and they are also very flexible with moving dates. They made my move from New Brunswick to Ontario effortless and all of my items were delivered on time. In addition, the movers were extremely helpful, friendly, and professional!

Approximate cost of services:
$900.00
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Company Response

Thank you so much for your kind words and nice review. We are pleased to hear you had a good experience using our company for your move. Two Small Men with Big Hearts Moving, making friends one move at a time.

Geoff Hallett from Toronto
Geoff Hallett from Toronto
1 review Toronto, ON
7/10

Removal Ontario to BC

I moved from Perth, Ontario, to Vancouver Island with 2 months storage in Calgary while we looked for a house. The movers at either end were very pleasant and efficient but despite careful packing, a sewing table and a TV stand made of veneered blockboard were squashed beyond repair. What I liked about 2 small men was that they gave you a spreadsheet that showed every item and cost of the move. When I adjusted the actual weight using this spreadsheet I came within dollars of the final bill. What seemed no problem when we left was a note saying that parking had to be available for a 70 ft tractor trailer. The apartment here had no space for such a vehicle and so I had to rent a 26ft U-Haul and the 2 men from AMS Transportation transferred the furniture into this truck and drove it to the apartment and I paid them for this service – with rental only about $140 extra. This took some arranging and finding a place where the transfer took place.

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much for your kind words and nice review, sorry to hear about the complications you had with the apartment complex getting our trucks in there, happy to hear you got that worked out. This was a move from 7 years ago and very sorry to hear about your damaged possessions, we are currently under new management, but I hope at the time, our company took care in your damage claim. Two Small Men with Big Hearts Moving, making friends one move at a time.

John from Toronto
John from Toronto
1 review Toronto, ON
10/10

Long Distance Move

I recently moved from Orillia, Ontario to Vancouver, B.C. After hearing lots of horror stories about movers, I was nervous. I went with Two Small Men with Big Hearts because a neighbor recommended them. My move went really well, from the booking, to the pick-up, to the drop-off, with no damages. I was so relieved and thankful to Two Small Men with Big Hearts and would recommend them for cross-country moves. Thank you! Mr. J. Browne

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much for your kind words and nice review, and happy to hear we were not added to the "horror story" list. We are pleased to hear you had a good experience using our company for your move. Two Small Men with Big Hearts Moving, making friends one move at a time.

Sy K from Winnipeg
Sy K from Winnipeg
1 review Winnipeg, MB
9/10

moving

I heard so many stories about moving and movers I was a wreck through the whole process. Terry and Barb were kind and helpful yet had my doubts. All doubts were put to rest when my shipments arrived on time and surprise...no hidden fees!!! Kudos to two small men(terry and barb) and to Prodigy for a job well done. Thank you and when I move again I'll be in touch

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words and nice review. We are pleased to hear you had a good experience using our company for your move. Two Small Men with Big Hearts Moving, making friends one move at a time.

C. Smith in Etobicoke
C. Smith in Etobicoke
1 review Etobicoke, ON
0/10

Moving Companies

Sometime ago I used Two Small Men with Big Hearts & since then I have been very upset that my collectables never arrived at the receiving end. Lesson learnt, that you never mark your boxes listing the content. I reported the absent goods to the Better Business Bureau as well as the police knowing that it was just my word. The moving truck was aproximately 1-1.5hrs behind our vehicle. They said that they had to be cautious with our contents. Either they had a drop off of goods (my property) or they were hiding my valuables in the front of the truck which I suspect as they were very nervous when I walked on after everything had been unloaded.
I've always been nervous & suspicious with movers. When I called the Brantford/Hamilton location Brent was very courtious & helpful. He gave me a quote & said he would accept a cheque. The movers arrived on time & appeared to be organized. Great! Less stress... until... we reached the other end, they did not arrive for some time later. As we worked into the afternoon their breaks were endless (3 men I was paying for), walls were banged up, furniture was not assembled properly.They didn't have the proper tools & mine were limited. Now I am emotionally exhausted. I wanted them out even if I had to pay someone else to assemble the beds,couch & dining room table. My invoice was almost $400.00 over the original quote from Brent. The guys would not accept my cheque. They new where I lived. What's the problem? Brent said it was O.K. No,no,no they would not leave the premises without cash. Apparentely, this Brent would not pay them. So off I went to the bank. Absoloutely exhausted!
I will not publish the actual movers names as from what they told me how Brent threatens & blackmails them. I have learnt that many moving companies subcontract their men. Buyer beware!
Due to the fact that several collectables & valuables were missing I give Two Small Men with Big Hearts a 0. Brent's franchise should be called One Little Man with No Conscience.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

I am so sorry to hear you had a bad experience with our company Two Small Men with Big Hearts Moving. We are currently under new management, and dont know what happened years ago. Please take the time to see some of our more recent reviews on Homestars and Google.

Two Small Men with Big Hearts Moving, making friends one move at a time.

James in Nepean
James in Nepean
1 review Nepean, ON
10/10

Long Distance move

I imoved from Halifax to Ottawa 2 months ago and this was my first time moving long distance. I was told to be careful of the movers I coose and that all moves come with headaches.
Well imagine my surprise when absolutly nothing went awray. From the first email for a quote to my final phone call to book the move., nothing went wrong. Terry was very pleasant and easy to speak to. Everything was explained to me in plain english.
The day of the move the men were a half hour late, but considering rush hour traffic they had to deal with, I can understand, and yes, they phoned me to tell me they were going to be a bit late..... Lets face it, delivery people very rarely phone to say they are late.
When they were close they called to tell me that my belongings were a bit overweight and supplied me with scale reciepts. I was not so sure about that since Ive been told that movers can be dishonest, so they rescaled the load (at my cost) and they were right. I felt a bit foolish for asking. But they were accommodating.
Because the men wrapped everything before it left my house and didnt unwrap it until it got into my new place, nothing was damaged. Well one end table got a bit of a scratch, but its on a back leg so it will never show. Not really worth complaining abut.
All in all I thouroughly enjoyed my experience with these people. I would use this company again and will recommend them.
To be honest I dont know what office Terry works out of but they deserve a pat on the back.
And to think I worried so much about this move. There was nothing to worry about.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words and nice review. We are pleased to hear you had a good experience using our company for your move. Two Small Men with Big Hearts Moving, making friends one move at a time.

Carole Lewis in Vancouver
Carole Lewis in Vancouver
1 review VANCOUVER, BC
10/10

Move from Salmon Arm, B.C. to Vancouver, B.C. June 2012

I hired TSM's Ed Lea (AAA.Movetoday, the Move Doctor) out of Boston Bar for this move. I was nervous because of the bad reviews TSM has received, but Ed was wonderful. He and his helpers Andre and Karl took great care with all my things. Nothing was lost, damaged, or broken in the move. They were pleasant, kind, and very patient, and punctual at both ends. I highly recommend Ed Lea's company for any move you might need to make. Thanks, Ed, Andre, and Karl!

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for your kind words and nice review. We are pleased to hear you had a good experience using our company for your move. Two Small Men with Big Hearts Moving, making friends one move at a time.

JC in Calgary
JC in Calgary
1 review CALGARY, AB
10/10

Moving from Ontario to Alberta in May, 2012

I booked my move with www.moving.ca. to Calgary. The email estimate I received was quite lengthy and very detailed. None of my questions were overlooked. The movers came one day to pack all my house belongs and the next day to load up my 4 bedroom house. Everything went extremely well. I was very happy with the level of service and would definitely recommend this company to anyone. If I move cross country again, these guys will be hearing from me.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for your kind words and nice review. We are pleased to hear you had a good experience using our company for your move. Two Small Men with Big Hearts Moving, making friends one move at a time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Two Small Men With Big Hearts

Two Small Men With Big Hearts Moving is one of Canada's largest network of independent moving companies . Our goal is to provide a top level of moving service anywhere in Canada at a competitive price. This will ensure stable, steady growth and make us a force in the future. We offer local and long distance moving services for homes, apartments & offices within Canada.

Kingston movers ray@moving.ca 613-549-1888 or 613-968-9097
Oshawa movers (Durham region) toronto@moving.ca 905-665-6404
Greater Toronto movers toronto@moving.ca 416-663-6300
York Region movers toronto@moving.ca 905-761-7488
Barrie movers toronto@moving.ca 905-841-9210 or 705-722-9970
Mississauga movers sam@moving.ca 905-272-9310
Kitchener Waterloo movers danmayo@moving.ca 519-748-1117
Hamilton movers (Burlington) kyle@moving.ca 905-524-3278
London movers danmayo@moving.ca 519-666-3600

Some services that we provide are, local moving, Long Haul, long distance moving, National and International Moving for Residential, Office and Commercial Moves.

CATEGORIES
Moving & Storage
PRODUCTS
Packing Services available.
SERVICES
Local moving, Long distance moving, National and International Moving for Residential, Office and Commercial Moves.
WEBSITE
http://www.moving.ca
YEAR ESTABLISHED
32
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Visa, Mastercard, Cash, Etransfer
MEMBERSHIPS
BBB, Consumers Choice Award
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Please call for a free estimate.
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.