Tom responded quickly to my emergency service call to change the locks. He was friendly, easy to work with, and very professional, especially considering the sensitive nature of the call. Tom did excellent top quality work, made sure that he confirmed every step he was taking with me, and charged fair prices . Some of the other companies I called from HomeStars were either rude or didn't call back (likely because it's a weekend). However, Tom made the effort to come to the service call at my convenience. He also has a lifetime guarantee on his work.
- Approximate cost of services:
- $471.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
I was my pleasure to be able to respond quickly to your specific needs. I always try to perform what is requested but I can deal with all the challanges as they come to make your requests complete. Always glad to provide lifetime warranty on all newly installed products that I offer onsite. COMPLETELY satisfied customers and nothing but is our goal.. Thank you for using Victory Locks Ltd and your kind words.