White Shark Window Cleaning

Window & Gutter Cleaning
Toronto ON M6P 4A2
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Window & Gutter Cleaning
White Shark Window Cleaning
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81%

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Reviews by rating (past 12 months)

Reviews for White Shark Window Cleaning

Average customer rating:
8.2 10 (243 reviews)

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Lisa Walsh from Old Toronto
Lisa Walsh from Old Toronto
1 review Toronto, ON
4/10

window cleaning

They came and cleaned the windows and I couldn't tell. I called them to come back which they said they did and I still could not tell. I will not be calling them again.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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David
David
8 reviews Toronto, ON
8/10

Painting

Bottom line: I was very satisfied with the quality of the paint job. The quote process was less detailed than I would have liked, and Roger needs to improve this area of his business. Perhaps he is too busy as he appears to have a successful window cleaning business. That said, where there was a difference of opinion about the quoted work Roger was reasonable and accommodating. Roger has excellent people working for him. Chris worked hard and cut good lines. I little bit of cleanup for me to do, but he was painting a 20 by 50 foot room with 12' ceilings. It was a big project but Chris did a fantastic job. I would call Roger again for a paint project (he also has an amazing do-everything handyman on tap) but I would insist on a clearly defined, detailed quote. The discrepancies were a result of a different sense of what needed to be done, nothing more. Thanks Roger!

Approximate cost of services:
$3,600.00
What could this company do to improve their services?
More detailed written quotes, even where the job appears simple.
Any advice to offer fellow homeowners facing a similar project?
Call Roger, get Chris to paint, get a detailed quote.
1 of 1 people found this review helpful.
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P Chen from Toronto
P Chen from Toronto
9 reviews Toronto, ON
9/10

eaves cleaning

My wife and I are very happy that White Shark was able to squeeze us in before the winter's first freeze to clean out our eaves. We were late in season (Nov. 21st) phoning them to book an appointment so we were put onto a waiting list (they call it a "floating" appointment). The only improvement is that I would ask that they respond to requests on their website; that is, I left them a message (on the 16th) but had to phone on the 21st to get a reply. Yes, partly my fault for being late in the season and clearly they are successful/busy.

On the afternoon of Dec. 6th, their crew just showed up (i.e. unannounced, which we were told would be the case). They worked quickly and we could see that the 2-man team working hard (i.e. they brought empty yard waste bags with them and left the filled bags with us; the contents were wet and quite heavy, so that made sense they were only half-full).

The bill was less than the quote so that was nice. The payment options are convenient. We were home so paid by cheque. But, we could have paid by credit card on line, whether or not we were home so it's a nice touch that they they simply trust new customers (i.e. I didn't have to leave a credit card number for the estimate).

Approximate cost of services:
$125.00
1 of 1 people found this review helpful.
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Doug in Woodbine Heights
Doug in Woodbine Heights
8 reviews Toronto, ON
1/10

Window & Gutter Cleaning

As before, the office responded promptly confirming my booking on Nov. 24 for both window and gutter cleaning. It was late in the season as my oak leaves are always the last to fall. A crew showed up to do the windows in a so-so way but would not clean the eavestroughs. After contacting them and getting two more confirmed dates for the gutter cleaning, no one ever came. Now it is winter and the leaves are frozen in solid.

Approximate cost of services:
$160.00
0 of 1 people found this review helpful.
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Katherine G. from Etobicoke
Katherine G. from Etobicoke
1 review Toronto, ON
3/10

eaves cleaning

The work was good. However their sign was put up on my yard without my permission and despite three calls asking them to retrieve it, and promises to do so, I still have their sign, three weeks later, and feel less and less like giving them free publicity.

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
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mackenzie from Toronto
mackenzie from Toronto
1 review Toronto, ON
10/10

Window cleaning

I have used this company a few times now and my parents have used them for years. They were great, they were quick on time and very respectful of my condo. My parents have used them for windows and Eaves and always get great service from the office and the team doing the work. I would recommend them to anyone and everyone

Approximate cost of services:
$220.00
2 of 2 people found this review helpful.
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Christopher Calderon from Toronto
Christopher Calderon from Toronto
1 review Toronto, ON
0/10

Eaves Cleaning

White Shark damaged my brand new downspout during the spring clean up. It took 4 months, dozens of calls, emails and wasted time to get it repaired properly. Then of course, they wanted to get paid for a lack lustre job. I will NEVER use them again or recommend them to ANYONE. Buyer beware.

Approximate cost of services:
$210.00
0 of 1 people found this review helpful.
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Jill from Toronto
Jill from Toronto
1 review Etobicoke, ON
10/10

Window Cleaning

we have been using White Shark to wash our windows for 6 years now and they have always done a great job, been very polite, professional and on time. I would highly recommend this company.

Approximate cost of services:
$110.00
1 of 1 people found this review helpful.
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Trudy Weiss i
Trudy Weiss i
3 reviews Toronto, ON
3/10

eavestrough cleaning

quoted $90., I had said to the team whilst there that if there were Extra work needed to resolve issue that i was willing to pay more. the two employees completed work that I was told was basically the standard when i had asked on telephone what job entailed, minus the unscrewing of 2 or 3 nails to further investigate(electric screwdriver). Told that the reason for inflated priceof $220,, after having chosen to tip on good service based on $90,, was the duration spent(exagerrated)and the "custom " work. Outrageous!!! DEREK established the cost of work provided after being called by one of the 2 very accommodating workers...not them, the BOSS. Really bad business policy.and would never ever use again, even though the fellows were good and efficient and polite.. But perhaps exagerrated efforts. Never use them again..and ultimately woman in office was defensive and immoveable when queried.

Approximate cost of services:
$220.00
1 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about White Shark Window Cleaning

Toronto’s preferred residential window & eavestrough cleaning company, serving the GTA since 1991. As the window and eaves cleaning company with the largest client base in Ontario, we are extremely focused on providing the best possible experience for our clients. We strive to develop long term, dependable relationships by delivering ...
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