When we had a major structural issue with our home which involved our kitchen, we called Royal Home Improvents. The owner, Paul came and looked at the job. He prepared a quote while sitting in our home. Paul also told us that a structural engineer would be needed and that anything else found would need to be quoted on at that time. Paul was very professional and helpful. Once Paul and the engineer returned, Paul gave us a revised all inclusive quote, again while sitting in our home, with nothing else to be added at a later date. He also explained that because we were members of CARP he would not charge any GST. Paul also ensured that the job would be started immediately, and the workmen would continue until the job was complete, not leaving to go to other jobs.
Throughout the contract, which lasted exactly one month, Paul was always there to assist us with problems. He was available at any time on his cell phone or through the office if it was not urgent. Whenever we called, Paul very quickly stepped in and got the problems solved.
Dealing with Royal Home Improvements was easy and painless, and they lived up to their promise of adhering to the quote, not asking for any extras.
The job was completed on time and the finished project was as promised.
We have no problems in reccomending Royal Home Improvemts as a safe, reliable, honest and customer focused company.
Ted and Donna