Royal Home Improvement designed our kitchen and family room and built a beautiful pantry from scratch. Actually gutted entire area - took about 2 months and the result was excellent. I am so pleased with our kitchen now and the service they gave.

Only thing I would say bad is definitely get a cost upfront because there were a lot of extra costs as the project progressed.

We went with Royal and are very happy with the work they did. They added an addition to our home and updated a number of features both inside and out. We were impressed with all the workers; from the planner to the last finish trim carpenters, and how flawlessly everything was handled. They were very professional, answered all our questions, and everything worked out very well, on time and budget. My husband and I both would use RHI again, and would also comfortably refer RHI to friends for their home improvement needs. - The Goodman’s

When Royal was first contracted to do engineering work for an addition, we thought we would probably hire them to do the building as well. Well, we never got past the engineering stage. The person they sub-contracted to do the drawings was not a structural engineer. The drawings he provided, while stamped by an engineer, were so bad that they could not be used. We tried to get Royal to acknowledge and fix the problem, but they would not. We already paid about two thousand dollars for useless drawings.

Our renovation was the absolute worst contractor experience by far after decades of various homes and projects . Commitments were made and broken repeatedly. The original time promise of six weeks, actually took six months. We couldn't get a return call to our messages for a two month stretch. There was awful communication between the company and the sub-trades. The cabinetry workmanship is amateurish. I used the experience as inspiration for a presentation I made in my industry on "how not to do business".