Estimate process was very clear and efficient and detailed, as I had many quotes, and Otto's Masonry is the only company that quoted concrete steps and foundation which is what I was asking for. Other companies did not provide anything close to the level of detail I wanted. The crew was super efficient and got the work done in a short time, and it was a big job so that is great. My neighbor got their steps done a few months ago and they took ages to complete the work and it was a similar rebuild. Not a 5 star review because they kept my garage door open when they were cutting stone and covered all my tools and sports equipment that was stored in there with stone dust. They also cut the buried electrical wire to my garden lamp post, and we're unable to repair it (it was an accident, and they tried to fix it, and offered some solutions but it was too late once the concrete was poured). These things happen, so not a big deal, just not a perfect experience. I would call Otto Masonry first for another job based on my overall experience with them. They were dependable, honest, and efficient, and I feel fair value for the work.