Ted installed a garage door a few years ago. The door does not close with the remote. I have reported this to him on many occasions, called and texted him at least 20 times. He is yet to complete the work.
He was paid in full and gave me his "personal guarantee" that he would fix any problems!!!
He "wasn't available" when the ceiling drywall was being done: had to hire someone else to "work around" the chain and motor.
Ted also took some personal items and despite my efforts to have them returned, he refuses to respond.