Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
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Awnings By Rolltec
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Reviews for Awnings By Rolltec

Average customer rating:
9.7 10 (251 reviews)

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Ron Bagnato from Brampton
Ron Bagnato from Brampton
1 review Brampton, ON
10/10

Awnings

We had nothing but a great experience with all the people from Rolltec.They helped us choose what would fit best and the type that suited us perfectly.The installation crew took there time to place the awnings exactly where we wanted,and were very professional. Thank You

Approximate cost of services:
$100.00
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Company Response

It is my pleasure to meet you guys and to have you as customers. Looking forward to future referrals. Once again, thank you for your business and stay in touch.

Lucasta Ross from Toronto
Lucasta Ross from Toronto
2 reviews Toronto, ON
10/10

Awning Replacement

Rolltec is an absolute pleasure to work with. The friendly office staff returns messages, confirms appointments and really makes sure the customer is satisfied. The installation men are real pros and again, very friendly and easy to work with. In an age when customer service seems to be the exception rather than the rule I highly recommend Rolltec.

Approximate cost of services:
$3,000.00
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Company Response

Wow, what a great review! We are working very hard to make sure every client expectations are met.

Christine from Brampton
Christine from Brampton
6 reviews Brampton, ON
10/10

Awning purchase and install

After doing an internet search I found Rolltec. I was looking for a local company. Excellent website and showroom! Helen was excellent. I picked a Bravo awning and Helen assisted in the colour choice. I am extremely happy that I purchased the 4 ft. drop down extension for extra privacy. It makes a huge difference! The installers were extremely professional and did an excellent job. I would recommend Rolltec to anyone in the market for an awning. Excellent company!

Approximate cost of services:
$0.00
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Company Response

Dear Christine. Your new deck looks amazing. And Rolltec awning is a very useful finishing touch. Enjoy hot summer days in a cool shade of your awning.

David Adams from Markham
David Adams from Markham
2 reviews Markham, ON
10/10

Atrium awning

As a result of my research on Awnings over the past 2-3 years, we visited several Companies in the local and not so local areas. The goal was to determine which Company would best suit our needs to have an awning that would provide adequate coverage not only from the sun but also from light rain and be sturdy enough in at least, light windy conditions.

We managed to achieve all of the above with the installation of an awning from ROLLTEC ; an awning that incorporates an Atrium. (completed in October, 2014)

What a pleasant and fantastic experience with the order and installation! Indeed, the highest level of clarity from Helen in the Office and modesty in total satisfaction from Isaac
on site. Customer Service at its best - par excellence, in fact. Thank you

Approximate cost of services:
$15,000.00
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Company Response

My dear friend, what a pleasure to receive your wonderful comments. I have news for you. We presented your project at Industrial fabric show and it won Award of Excellence! Pleasure meeting you and your wife.

Karlene L from Brampton
Karlene L from Brampton
2 reviews Brampton, ON
10/10

Awning Purchase and Installation

Installed: 14 ft. wide Rolltec Adalia Extreme (X3M) motorized w/manual override, wireless remote, wind sensor & large custom side curtain. Installation: April 1, 2015.

We completed hours of due diligence in our quest for a high-end awning that would stand the test of time. Rolltec was easily selected as our only choice after this process.

From entry into the showroom in Concord, ON, being greeted by Roman Atsik, V/P, to the installation and receipt of the special order side curtain, all aspects of the experience were fantastic.

The installation team of Oscar and Mike did a wonderful job. They were a pleasure to deal with & highly professional.

Extra large custom side curtain was completed in the record time of 2 days with a prompt phone call from Rolltec advising it was ready.

It is early in the season (April), however, we expect the awning to live up to its great reputation and expect many years of use and enjoyment.

Highly recommend Rolltec!

Approximate cost of services:
$4,200.00
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Company Response

Dear Karlene. Thank you so much for your business and warm words. Customer satisfaction is very important to us. We wish you many year of awning enjoyment and we are always here for you.

Jim McKee in Mississauga
Jim McKee in Mississauga
7 reviews Toronto, ON
10/10

Awning Purchase and Installation

We looked for a high quality awning which would last and look great. There are many firms to consider but after touring the Canadian Manufacturing site and Awning Displays at Rolltec we found the best. Helen helped us decide on the right solution for our situation. The delivery and setup was professional and timely. We've enjoyed it. At a deck party we had it open and a rain started. Everyone was dry and the party continued with the rain ambiance. We look forward to many years of use.

Approximate cost of services:
$4,000.00
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Company Response

What a great review Jim! Thank you. Real pleasure to meet you guys. I am hoping next year you will update your review to say that Rolltec awning helps you to provide shade to your guests not only rain shelter.
Enjoy!

Vicki from Toronto
Vicki from Toronto
10 reviews Toronto, ON
10/10

awning installation

My husband and I couldn't be happier with our awning--it is like adding another room to the house! I first tried to contact Rolltec through their website contact form, but never had a response, so there might be a glitch there. I finally phoned (feeling a little grumpy), but from there on all I had was wonderful service, from the free at-home consultation to the installation. Both times there were tweaks to the scheduling for perfectly good reasons, and we always got very timely calls to advise us of the changes. The awning and the fabric are of very good quality--I have no trouble believing they will last for many years.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Vicki for your lovely review. We had a problem in May with emails going through our website. They got lost in cyber space. I am glad that we were able to connect and enjoy your awning.

Elisa from Toronto
Elisa from Toronto
1 review Toronto, ON
10/10

Awning Fabric Replacement

Thanks for the great service we
received when we decided to have our existing awning refurbished. Your staff showed up during the timeframe they promised and took care of both the removal and replacement quickly, professionally and were very courteous. The awning looks good as new and was worth every penny paid to have it replaced.

Approximate cost of services:
$1,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you very much for your review. We are always trying our best to help every customer. Have a great summer.

Ms. Valerie Lewis from Markham
Ms. Valerie Lewis from Markham
1 review Markham, ON
10/10

New Awning for our deck

Our old awning from Rolltec lasted over twenty years, so we had a new, larger one installed. It looks amazing and works perfectly. This is an excellent product and the installers are very professional! Thanks so much.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Valerie. Thank you very much for your comments. I have pictures of your new awning on my camera and it looks awesome. I am glad that you made the right decision to replace the older hardware. Enjoy!

Peter Z from Toronto
Peter Z from Toronto
4 reviews Toronto, ON
10/10

Backyard Deck Awning

We had a Rolltec awning installed 5 years ago and it is still in perfect condition! The mechanism is great, and the fabric has not worn at all, even being in a really hot western exposure. In fact, we love our Rolltec awning so much that we just ordered a custom outdoor roller screen from Rolltec to block the hot western sun when sitting on our deck. I would highly recommend Rolltec for the quality of their product, their great install services and overall professional customer service. We were going to try to save money getting something cheaper, but decided its worth a bit more to get a quality product that will look and operate perfectly for years to come. Plus you can see everything at their showroom before you buy. Thanks Rolltec!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Peter. It was very to meet you and your wife in the showroom last week. I love to see customers coming back for their next shading needs. Your new curtain will be ready soon just in time for hot weather.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.