Awnings By Rolltec

Awnings & Canopies
Vaughan ON L4K 4R8
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Awnings By Rolltec
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Reviews for Awnings By Rolltec

Average customer rating:
9.7 10 (250 reviews)

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kevin from Toronto
kevin from Toronto
3 reviews Toronto, ON
10/10

rear decmotorized

design and manufacturing is of the highest quality in every aspect. Every detail, small and large, has been anticipated and accounted for. This company is well managed! I chose an automated 16 foot wide awning that is a dream to use and looks spectacular. The side curtain works well keeping out the late afternoon sun. In all my dealings with ROLLTEC, I received 100% customer satisfaction. I highly recommend this company and product. I'm so happy to know this excellence of quality and customer satisfaction still exists in Canada. Bravo ROLLTEC!

Approximate cost of services:
$2,450.00
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Company Response

Dear Kevin, thank you very much for your review. We are thrilled to hear how happy you are. Enjoy your awning.

Peter & Irene Pozzo from Sault Ste. Marie
Peter & Irene Pozzo from Sault Ste. Marie
1 review Sault Ste. Marie, ON
10/10

16 FT by 11.8 FT Awning

Helen was a ( GREAT ) help in ordering our new awning.After an email and phone call,everything was shipped wright to our door in Sault Ste. Marie On.With the help of two friends it was installed with NO problems like Helen said it would.Friends can not belive how it works and how nice it looks! Thank You Peter & Irene Pozzo

Approximate cost of services:
$2,330.00
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Company Response

Dear guys, your awnings looks stunning. I can see your friends being jealous. Enjoy it for many years to come.

Debbie and Hank from Whitby
Debbie and Hank from Whitby
2 reviews Whitby, ON
10/10

Adalia Extreme(X3M)

We are extremely happy with the quality of our awning. The showroom showcased the products really well and lots of samples to choose from. We recieved excellent service from Helen, who explained everything to us. We were told 2 weeks for it to be ready and it was ready in under a week, and they had a sale on, so the price was very reasonable.Even the person who called us to let us know it was ready, was very courteous and helpful.
My husband just installed it and it looks and works perfectly. We would highly recommend this company.Very happy to support a Canadian company!!!

Approximate cost of services:
$2,050.00
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Company Response

Thank you very much for your business. Meeting customers like you is what makes our day.

Jennifer from Burlington
Jennifer from Burlington
1 review Burlington, ON
10/10

Motorized awning for rear deck

I had a great experience purchasing an awning from Rolltec. The showroom is great and has many awnings on display which is helpful when deciding on which model was most suitable. I choose to DIY the installation, and Roman provided good advice on how to mount the awning and he was available to answer any questions that came up. The quality of the awning and the excellent customer service I received, makes Rolltec a definite recommendation!

Approximate cost of services:
$3,400.00
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Company Response

Dear Jennifer, thank you for your review. I am very impressed by your in-depth research, technical knowledge and decision to perform fairly complicated installation yourself. Enjoy your awning.

Christine M.
Christine M.
2 reviews Brampton, ON
10/10

New Cover

Helen at Rolltec was very helpful in arranging to have my awning picked up to have a new cover installed on it. This awning is 16 years old, and the fabric finally gave it up at the end of last summer. It never ripped, the stiching finally rotted along the seams, but after 16 years it was well worth the money we initially paid for it. They are delivering it back on Friday, less than a two week turn around. I highly recommend this product. My neighbour bought an awning for 498.00 from Canadian Tire and it only lasted two years. So it pays to buy the best.

Approximate cost of services:
$999.99
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LORRAINE & BOB THIVIERGE from Newmarket
LORRAINE & BOB THIVIERGE from Newmarket
1 review Newmarket, ON
10/10

ROLLTEC AWNING

The order & selection was very quick & easy . The staff is very knowledgeable, professional, courteous, and helpful. Needless to say we are extremely happy with our awning. We love our awning!!!
Helen at Rolltec is AMAZING!!!!!!

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Nothing they are the best in class.
Any advice to offer fellow homeowners facing a similar project?
Go with Rolltec you can't go wrong. Our awning in the envy of all our neighbours.
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Company Response

We are lucky to have customers like you guys. This what makes our day. Thank you for your business.

Lynda Bell from Pickering
Lynda Bell from Pickering
1 review Pickering, ON
10/10

Reinstall existing awning

Because we had our roof reshingled, we had to remove our Rolltec awning and have it reinstalled. Helen and her team provided excellent service, were able to complete the job within a day of my calling, and the two installers were polite, hard working, checked with me to ensure they did what I wanted, and explained everything clearly. I was impressed with the workmanship and the service.

Approximate cost of services:
$600.00
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Company Response

Dear Lynda. It was a pleasure to service your awning. I am looking forward to work with you in the future.

Len Robinson
Len Robinson
4 reviews Nestor Falls, ON
10/10

Bravo roof-mounted awning

It was refreshing to be able to conduct a long-distance ( >1000 miles) transaction and get what I wanted in the time frame promised. Kudos to Roman and Helen for their professionalism. I was tasked by my wife to have an awning for the front deck at our cottage prior to our grand daughter's first visit. I found Rolltec Awnings on line and emailed them asking to speak to a sales rep. Very quickly thereafter, I was dealing with Roman, the owner, via telephone and emails. I would send him pictures and we would discuss matters. I really appreciated his willingness to help me wend my way through the myriad of questions and issues I struggled with. His efforts to get my order processed, in the manufacturing queue and on a truck headed to Northwestern Ontario resulted in an on-time delivery. Helen greatly aided the manufacturing process time line by sourcing the motor required for my particular installation. During the awning installation I had to call her to resolve a question posed by the contractor. She took my call during a meeting, looked up the data immediately after her meeting and called back within 15 minutes. Great service from start to finish! And the awning.... Beautiful! Flawless engineering. Robust. Functional. A great addition to the cottage and an upward spike in our quality of life at the lake. Were Roman to ever venture this way I offered him a day of walleye fishing on Lake of the Woods. That offer still stands and is extended to Helen. They deserve no less for all they have done in providing guidance and leadership in taking my idea from concept to fruition.

Approximate cost of services:
$3,800.00
What could this company do to improve their services?
Nothing. This was the best long-distance purchasing experience I've had.
Any advice to offer fellow homeowners facing a similar project?
Don't overlook the possibility of a roof-mounted awning when faced with an awkward configuration. The engineering of the awning will allow it!
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Company Response

Thank you Len. We are always trying to provide experienced guidance to every customer for his specific needs. Your awning looks marvellous. It was a real pleasure to work with you.

Alexx from OCP Productions from Toronto
Alexx from OCP Productions from Toronto
2 reviews Toronto, ON
10/10

Awnings for Robocop movie

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just wanted to let you know that the awnings were gorgeous - they looked fantastic on the set and they worked beautifully. Everyone was very pleased.

Thanks so much for being so accommodating and meeting our short time constraints. I really appreciate your efforts. I will certainly call you the next time we need an awning!

Approximate cost of services:
$2,000.00
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Company Response

Thank you Alexx. We are always here for you.

Mrs. Barrett from Toronto
Mrs. Barrett from Toronto
1 review Toronto, ON
10/10

Bravo ROLLTEC!!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I chose ROLLTEC awnings simply because my neighbour has a 25 years old awning that still looks new! Over the years, I've watched how much enjoyment and satisfaction she's had with it, especially since she's never had a repair. So for me, it was obvious where I would purchase mine. The products speaks for itself!

All the company's representatives were very professional, knowledgeable and passionate about their product & company. And of course, why wouldn't they be? The awning's design and manufacturing is of the highest quality in every aspect. Every detail, small and large, has been anticipated and accounted for. This company is well managed! I chose an automated 16 foot wide awning that is a dream to use and looks spectacular. The side curtain works well keeping out the late afternoon sun.

In all my dealings with ROLLTEC, I received 100% customer satisfaction. I highly recommend this company and product. I'm so happy to know this excellence of quality and customer satisfaction still exists in Canada. Bravo ROLLTEC!!

Approximate cost of services:
$3,500.00
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Company Response

Thank you Peggy. It is a real pleasure meeting you. Thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Awnings By Rolltec

Rolltec® awnings is the leading Canadian manufacturer of upscale retractable awnings. Since our startup in 1984, Toronto based Rolltec® has proven to be an industry leader in shading solutions by providing the highest caliber in both quality of products and customer service. Our superior work was recognized by numerous Awards of Excellence, Outstanding Achievement Awards, and Best Of...by Homestars.

Recently relocated to a larger 50,000 square foot facility in the heart of Vaughan, Rolltec® has its own engineering department, machine shop and computerized sewing operation.

What sets Rolltec® apart from other awning companies is that the majority of parts are designed and produced in-house. Rolltec® is the only Canadian manufacturer to fabricate spring loaded lateral arms themselves employing specially constructed machinery. Rolltec® awnings are crafted using proven European traditions combined with advanced North American technology and the best materials such as stainless steel and aluminum. To ensure we retain the highest quality standards, the sewing department utilizes automated operations that provide flawless stitching and seams on their resilient, acrylic fabrics. The on-staff Engineering team at Rolltec® is continuously perfecting all aspects of awning technology. Our engineers keep an eye out for advancements and implement leading-edge changes to their production. Many hours of comprehensive testing are completed prior to any new designs being introduced, which accredit to an impressive 10-year warranty.

Rolltec® services both retail customers as well as a vast network of distributors all across Canada. Our retail division provides free in-home consultations within our service area and can assist with every detail from taking measurements for a custom built awning to installation and service. Our retail division covers the following area: Toronto, North York, Richmond Hill, Thornhill, Maple, Woodbridge, Kleinburg, Scarborough, Markham, Unionville, Pickering, Stouffville, Uxbridge, Newmarket, Aurora, King City, Nobleton, Bolton, Caledon, Georgetown, Brampton, Etobicoke, Milton, Mississauga and Oakville. For inquiries outside of these areas please contact our office for further information or to locate an authorized dealer near you.

Based on many testimonials received from our clients, rest assured that your needs will be well looked after and you will be extremely pleased with your awnings as well as the level of service provided to you by Rolltec®'s team of experts. Our commitment to customer satisfaction allows clients to focus solely on enjoying their time outdoors worry-free.

CATEGORIES
Awnings & Canopies
PRODUCTS
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
SERVICES
Sales, installation and service
BRANDS
Rolltec, ADALIA X3M, Bravo, Eclipse, Physique XL, Sombrano S+, Pergolino, drop arm, basket awnings, Somfy, Sunbrella, Sattler, Sauleda, Citel, Soltis, Glatz
STYLES
Retractable awnings Stationary awnings Sidepost umbrellas Giant unbrellas Louvered Pergola Rolling Pergola
SPECIALITIES
Retractable awnings Side post umbrellas Giant umbrellas Stationary awnings Louvered Pergola Rolling Pergola
WEBSITE
http://www.rolltecawnings.com
YEAR ESTABLISHED
1984
NUMBER OF EMPLOYEES
25
RETURN POLICY
All products are custom manufactured to customer's specifications therefore no returns accepted
PAYMENT METHOD
Visa, Master card, American Express, Debit, cash, cheque
MEMBERSHIPS
Industrial Fabric Association International
LIABILITY INSURANCE
Yes
DIPLOMAS
Numerous IFAI awards winner
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Prices start from $1000 and up depending on size required
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All fabrics come with 10 year limited warrantyFrame come with 5 to 10 manufacturer's warrantyEle
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.