Many Misleading Staements, Poor Quality, Poor Management
I had a terrible experience with Kitchen Land. Our kitchen was supposed to be installed in July, then August, then Sept. We had to move in Oct 1st and without a kitchen for at least 2-weeks(we never changed our kitchen design). The Kitchen arrived, the cupboards doors were wrong materials and wrong colour, the measurements (which Kitchen Land took from the rough-ins) were wrong causing re-work for electricians and plumbers. After all the delays they caused they wouldn’t unload the kitchen until I showed up with a bank draft and handed it over.....no joke. They are very fast to demand payment, yet aren’t so fast about completing the job. Here we are in Jan 2018 and the kitchen is still not completed. Drawer inserts were wrong, kick-plates weren’t nailed in, door alignment is incomplete, filler pieces were missing and wrong colour.
The owner of the company has never dealt with this properly he avoids my wife, which is shameful on his part. I guess he’s to busy polishing the awards he’s received. Kitchen Land promote the numerous awards they’ve received. From my experience, I can’t believe they’ve received any kind of award. I guess anyone can buy an award these days. Although, they have set a new record for the longest kitchen install of all-time......still not completed
- Approximate cost of services:
- $100,000.00