Haven Home Heating and Air Conditioning

Formerly Haven Home Climate Care
Heating & Air Conditioning
Kingston ON K7M 3G1
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Heating & Air Conditioning
Haven Home Heating and Air Conditioning
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91%

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Reviews for Haven Home Heating and Air Conditioning

Average customer rating:
9.4 10 (151 reviews)

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jeff rogers in Kingston
jeff rogers in Kingston
1 review Kingston, ON
10/10

central air unit installed

two gentlemen named Aaron and Andrew came and installed a brand new central air unit. They did an excellent job. They were polite did and good job and cleaned up everything.

Approximate cost of services:
$3,700.00
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Company Response

That's great! Thanks for you feedback and business.

Fred/Terry McGilligan in Kingston
Fred/Terry McGilligan in Kingston
1 review Kingston, ON
10/10

New hot water tank

On the 5 July we had a new hot water tank installed by Brad & Bobby. They both did an excellent job and finished with no real problems. They cleaned up prior to them leaving and I must say they were very professional and courteous. You are lucky to having these guys working for you

Approximate cost of services:
$2,000.00
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Company Response

Thanks! We are so happy you are pleased.

P in Kingston
P in Kingston
1 review Kingston, ON
10/10

Natural Gas Stove

We have just had a Gas Stove ( Woodstove Style) installed in our basement. I know it's July but we didn't want to get caught in the fall rush. Don did the estimate and arranged everything the way we wanted. Matt , Ken and Jody showed up right on time to do the install. They put down runners on the floors and went over everything that was to be done. They had to remove an old chimney first. It was gone and the roof repaired by Chris so it looked like there had never been a chimney. They worked the whole day without taking a break. The Stove is great and I am looking forward to a warm basement on those cold winter nights. They also hooked up my Natural Gas Barbecue and ensured it worked properly. Afterwards they cleaned up everything and it looks like they were never here. They were all friendly and polite and I would highly recommend them.

Approximate cost of services:
$7,000.00
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Company Response

That's great! Thanks for the feedback and we appreciate your business.

Roslynn in Bath in Kingston
Roslynn in Bath in Kingston
1 review Bath, ON
9/10

Yearly maintenance on AC and furnace

The technician, Gary, showed up as scheduled and was polite and professional. He offered to explain everything he was doing if we wanted to observe and answered all our questions patiently. He made recommendations on the most efficient furnace filter to use as well as when to change the thermostat batteries. He explained the reasons for all his suggestions and we are very satisfied with the service.

Approximate cost of services:
$67.00
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Company Response

That's great Rosalyn! Thanks for letting us know you were happy with our service.

Costaclan in Kingston
Costaclan in Kingston
1 review Kingston, ON
10/10

HRV\AC\furnace maintenance

Derek was prompt, professional and very friendly. He was very respectful of our home and took his boots off when moving from the front to backyard. He explained what he would be doing and kept me informed as he was moving from task to task. I really appreciated his professionalism. Thank you for the great experience. I would definitely recommend having this done to everyone.

Approximate cost of services:
$400.00
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Company Response

Thanks for your positive feedback.

Pat in Kingston
Pat in Kingston
1 review Kingston, ON
10/10

Service at 698 High Gate Park Dr Kingston

We had maintenance completed on our A/C on June 5,2017 by Technician Derek S. We found Derek to be" Very Polite"," Well Groomed" and "Knowledgeable and Thorough". He left the inside and outside work areas very clean. Thank-you Derek for your excellent service and attention to detail.

Approximate cost of services:
$0.00
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Company Response

We are so happy you were pleased with the service Derek provided.

conrad in
conrad in
1 review Kingston, ON
10/10

annual service of air conditioning

Don did the annual service to the furnace, air-conditioner and 4 ductless units and heat pump. He was very thorough, clearly explained what he was doing and was very personable.

Approximate cost of services:
$0.00
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Company Response

Thanks for the feedback Conrad. We are so happy you enjoyed your experience with Haven.

jelly in Kingston
jelly in Kingston
1 review Kingston, ON
10/10

Furnace installation

Had a new furnace installed by Haven Home. The technicians took all of the pieces of equipment that were no longer in use (humidifier, air cleaner) away at no extra cost. They even took the time to clean the coil for my air conditioner, which was not supposed to be part of the installation! The cleanliness, friendliness and helpfulness of the technicians and the whole team was outstanding! Above and beyond what I expected!!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for the great feedback! We appreciate your business.

Carolyn in Kingston
Carolyn in Kingston
1 review Kingston, ON
9/10

Routine service

Derek S came to provide annual service to the furnace and air-conditioner. Very thorough service provided. Checked all parts of the system and provided explanations as to what was being done.

Approximate cost of services:
$0.00
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Company Response

Thanks for the positive feedback Carolyn!

Andrew in Kingston
Andrew in Kingston
1 review Kingston, ON
0/10

Air con maintenance

39 minutes work and this is what they charge. Disgusting fir a very simple wiring job. Lost all my business - made sure friends also heard about their "policies". This is after being a loyal customer spending thousands. Never even called me back.

Approximate cost of services:
$229.00
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Company Response

Sorry you were unhappy with our service Andrew. I did try to resolve this through email and a phone call.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Haven Home Heating and Air Conditioning

Welcome to Haven Home Heating & Air Conditioning, your premier destination for top-notch heating, cooling, indoor air quality, and fireplace solutions in Kingston and its surrounding areas. As a progressive and family-owned operation since 1996, we pride ourselves on offering eco-friendly heating and cooling options, including hybrid heat pump systems, geothermal solutions, on-demand water systems, and hybrid hot water heaters.

At Haven Home, we're dedicated to ensuring your home is warm, comfortable, and environmentally conscious. Our team of experts specializes in HVAC installation, repairs, and maintenance, providing reliable service round-the-clock. We exceed provincial standards and hold certification from the Technical Standards Safety Association, ensuring top-notch workmanship, safety, knowledge, and customer service!

Whether it's furnaces, fireplaces, air conditioning, or heat pumps, Haven Home Heating & Air is your trusted partner for quality residential home comfort services.

Contact us today to experience the Haven Home difference and discover peace of mind for your home!

CATEGORIES
Heating & Air Conditioning, Electricians, Lighting, and Plumbing
PRODUCTS
Furnaces, Air Conditioners, Heat Pumps, Geothermal Systems, On-Demand Water Systems, Traditional/tankless water heaters, Air Purifiers, Ventilators, Humidifiers, and Fireplaces
SERVICES
Heating Cooling Installation Maintenance Repair Indoor Air Quality Gas Fireplaces Duct Cleaning Plumbing
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://www.havenhomeclimatecare.ca
YEAR ESTABLISHED
1996
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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