Classic Fireplace & Bbq Store

Fireplaces
65 Rylander Blvd Toronto ON M1B 5M5
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Classic Fireplace & Bbq Store
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95%

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Reviews by rating (past 12 months)
Best of 2017 winnerBest of 2017winner

Reviews for Classic Fireplace & Bbq Store

Average customer rating:
9.9 10 (173 reviews)

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Kevin from Toronto
Kevin from Toronto
11 reviews Toronto, ON
10/10

Gas Fireplace Installation

Met with Cliff from Beaches location to discuss fireplace installation. Decided to go with Valor Classic Arch. Cliff came to house and took measurements and provided advice.

Dwayne and his son came to install and did a fabulous, quick and clean job!

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Company Response

Thank you for the kind words and taking the time to submit a review! It's always great to hear customer satisfaction from start-to-finish!
Enjoy your new Valor!

--Josh

Frank Pickup from Pickering
Frank Pickup from Pickering
7 reviews Pickering, ON
10/10

Gas fireplace installation

After a site survey, recommendations and a competitive quote by Josh from Castle Fireplace Scarborough we contracted to have the existing wood burning fireplace and metal chimney removed and a new gas fireplace and venting installed which was completed efficiently and cleanly in few hours.
There was a delay with the custom size backing plate installation due to and error in measuring which Josh rectified by a site visit and now the installation is complete and we are pleased and satisfied with our purchase, installation and service from Classic Fireplace and will recommend their services.

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Company Response

Very glad you are so satisfied Frank. Thanks for taking the time to let us know. Josh

Kevin D in Toronto
Kevin D in Toronto
1 review Toronto, ON
10/10

Napoleon Rogue BBQ + delivery and installation

I have wanted a gas BBQ for awhile and the Cliff at Classic Fireplace made it so easy to purchase and have installed. The delivery/ installation team of John and Cameron were the best! They were quick, efficient,thorough and informative. They are such positive guys who obviously care about doing it right. They were extremely careful and considerate. A first rate job from start to finish. Thanks so much.

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Company Response

Thanks so much for the feedback Kevin! Glad you are so happy with your new BBQ. Enjoy!
-- Josh

Private User
Private User
Private User reviews Ajax, ON
10/10

Fireplace installation

I went to the Whitby store to see the products. In a couple of days a lady came to explain the different possibilities, make measurements. I made the order and in a week the fireplace has been installed. The made a good job. The fireplace works great.

2 of 2 people found this review helpful.
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Company Response

Hi there,

We are very pleased that you are so satisfied with your new fireplace! Thanks for taking the time to submit a review - we appreciate it.

Cheers,

Josh

David B.
David B.
1 review Whitby, ON
10/10

Fireplace Install

After searching for the perfect fireplace for our home for 8 years, we'd narrowed the choice to two manufacturers. Classic Fireplace was not only a dealer for both, but had both in stock. Their helpful staff made the final decision easy.

The work crew arrived when promised, and were courteous, clean, and professional the entire time. Working on our 140 year old house has always been a challenge, but the crew from Classic Fireplace handled every obstacle with knowledge and expertise, providing a finished product that has exceeded EVERY expectation we had, while keeping us informed of their progress and the steps that they were taking throughout the job.

I will not hesitate to recommend Classic Fireplace to anyone I know, not only for the first-rate selection that they offer, but more importantly for the professionalism of their staff, and the quality of their workmanship - it is so refreshing to hire people who take pride in their work, and the finished product is testament to this.

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M.Crockord
M.Crockord
1 review Ajax, ON
10/10

Fireplace

They were reliable, responsive, had a great price and patiently answered all my questions. I am really pleased with the look of my new wall and fireplace.

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Company Response

Thanks for the feedback! We are very pleased to hear about your positive experience with Classic Fireplace. Makes us happy to know you are really pleased with your new wall and fireplace. Cheers!

ron  from Ajax
ron from Ajax
7 reviews Ajax, ON
10/10

convert wood fireplace to gas

Went to the Ajax location, staff were helpful in choosing the right model for our family room. The 2 installers were flawless and tidy at our home and the project went off very smoothly. A great job by the whole gang!

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Company Response

Glad to hear you're so pleased with your family room gas fireplace, Ron! We pride ourselves on our knowledgeable staff and professionals installers. Thanks for the feedback!

Josh in Toronto
Josh in Toronto
1 review Markham, ON
10/10

Wood burning insert - Napoleon

Installation of a Napoleaon wood burning insert.
The team did a great job in installing the insert and teaching us how best to use it.

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Company Response

Very happy to hear your positive review of our team - they really are the experts!

Private User
Private User
Private User reviews Pickering, ON
10/10

Conversion of fireplace from wood into gas

The project was professionally done from start to finish. Those involved were thorough & always ensured to leave the place clean. I couldn't ask for better contractors to have done the project.

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Company Response

Thank you! Very happy to hear that you are so pleased with your fireplace and the professional service.

Cliff  from Pickering
Cliff from Pickering
3 reviews Pickering, ON
10/10

Follow up service call to inspect gas fireplace

I asked Classic Fireplace to come and do a follow-up service call on my gas fireplace, (which I bought from them) to make sure it was operating properly. They sent out a service technician, Stephen Foley, to do the work. My compliments to this man, he was excellent, very polite, took care to ensure area was protected while he worked. He explained what he was doing and what needed replacement. He ordered the part, phoned ahead to let us know he was coming. GREAT work ethic. I have purchased at least 4 appliances from Classic Fireplace and will continue to give them my business.

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Company Response

So pleased to hear from you Cliff - thank you for taking the time to tell us how pleased you are with our staff, our service and our products!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Classic Fireplace & Bbq Store

TORONTO - AJAX - WHITBY - SCARBOROUGH // Classic Fireplace & BBQ Store is YOUR FIREPLACE PROFESSIONAL.
We carry gas, electric & wood fireplaces (traditional, contemporary & modern), custom fireplace doors & mantels.
Accessories including tool sets, screens & wood holders.
BBQs, Smokers, charcoal grills and accessories!
We are open for business and we are following all Covid-19 regulations.
416-283-2783

CATEGORIES
Fireplaces and BBQ Equipment & Service
PRODUCTS
Gas fireplaces, wood stoves, electric fireplaces, gas inserts, gas logo sets, outdoor fireplaces, mantels, custom fireplace doors, custom mantels, toolsets, screens, hearth cleaning products. Natural gas and propane BBQs, built-in BBQs, charcoal grills, smokers, portable BBQs, BBQ accessories, patio heaters.
SERVICES
Professional gas, wood and electric fireplaces sales and installation. Fireplace service. BBQ sales experts.
BRANDS
Napoleon, Valor, Stuv, Jotul, Montigo, Ortal, Morso, Dimplex, Amantii, HearthStone, Solas, Real-Fyre, Multi-Cast, Fires of Tradition, Anvil, Pilgrim, Minuteman, FDM Co, Thermo-Rite, WD Metalcraft, Rutland, Big Green Egg, Lynx, The Outdoor Great Room Company, Dekko Concrete, HPC,
STYLES
Traditional, Contemporary, Transitional, Modern
WEBSITE
https://www.classicfireplace.ca
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
VISA, Mastercard, American Express, personal cheque & cash
LICENSES
Certified Gas Technicians, WETT (Wood Energy Technology Transfer) certified & TSSA licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Product specific.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.