Despite it being Sunday of a long weekend, I received prompt and professional service when Rob called to say that he would be at my place to fix my garage door within an hour. He arrived earlier than that and immediately fixed the problem. He went on to answer all my questions related to the sensors, keypad, etc. and what to do during a power outage to open the garage door. We spoke at length and Rob was then kind enough to repeat everything so that I could write it down. He explained prior to arrival that given the after hours nature of the call, the cost would be a certain amount but if it was a quick fix, he would adjust the price. It was a quick fix and he honoured his word with a fair and reduced price. He gave me a lot of relevant education and information. He was most pleasant, easy going, patient and extremely well versed - a very knowledgeable professional. He could have opened the garage door in the dark if he had to. It was a pleasure to meet Rob. Look forward to calling on him and Atlas Overhead in the future and pleased to continue the tradition of using Atlas Overhead as my parents did for years. Thank you Rob.
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