We used AA floors after hearing a friend had used them. It's been about 3 years since my install. The price we received was good for cash payment. The quality of Appalachian brand is good. However right after install a floor board split and a large sliver stuck up from the floor and caught my slipper and thank fully not my foot. I called and emailed but heard nothing from them. They were great at taking my money but no service after. When I complete the rest and my house or have another house down the road I will not be using AA floors.
Unfair is that I contacted them three times without a call back. I left messages for the owner!
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you for your feedback, but assigning a score of only 4 stars, after 3 years, due to a single split edge is a little unfair. Did you attempt to contact the salesperson that was involved with your order? Our staff are advised to assist their customers to 100% satisfaction. In any case, we apologize for any inconvenience.