Pete The Plumber

SEWER - I had a tree that used to block the sewer with roots every 2 years. I had it removed 3 years ago, but a year after the removal the sewer began to back up again. When my tenants called the city and the plumbers, they were told that it was a grease block because they couldn't see a tree in the yard. This summer the sewer completely stopped draining, and I spoke to the owner of PTP who sent a crew with a camera. This time they found that the sewer was completely blocked with roots, cleared it, confirmed that the sewer line is in good condition, and only charged me for the camera inspection. Pretty sure the other plumber I called would have made it a very expensive job as they were quoting $2000 to "hydroflush" the line! Thank you Pete!

FURNACE - I also recently had a routine inspection on a 16 year old furnace that only required minor adjustments and no repairs. Very impressed with the honest service that I am getting from this company!

Dallas(Regina) from Pete's arrived exactly on time, installed two custom coloured toilets. He pointed out the inferior installation of the one toilet on the main floor by the home developer, corrected the situation, disposed of the old toilets, cleaned up the bathrooms as if he wasn't here. He finished up in slightly less than 2 hours. A month has passed since the job was completed. All is functioning well, and I would not hesitate calling Pete's for any Plumbing, electrical , HVAC work.

Our installer, Dennis, gave us exceptional customer service. He was punctual, friendly, and cleaned up the worksite completely. We would not hesitate to have Dennis come back for any future plumbing needs.

Grant (don’t forget to ask for Grant) is the best. He arrived on time, the work was completed quickly and to a high quality standard, and no mess. He was very friendly and had a smile the entire time.

I had a hot water tank removed and replaced with a 50 gallon tank. Just over an hour. Bingo bango!

I also have to mention, I phoned around (Calgary and local to Black Diamond), Pete the Plumber beat everyone’s price by $500 or more. THAT’S HUGE!!!

The only disappointing part was Dino the chihuahua never came LOL.

Drains were plugged, obstruction cleared and drain pipes reconfigured as they were wrong before. Mark Rogers did a superb job, prompt, friendly ... excellent service!! We’re absolutely over the top delighted!

Jason Walker, Curtis and Conrad did a profession job removing our 44 year old furnaces and replacing with new 96% efficient furnaces. They cleaned up after themselves, explained the operation of the unit and the new thermostats . Took only 1 1/2 days from start to finish.

Would like to say a big thank you to Pete the Plumber and Grant for fixing my water heater. After a schedule mix up, Grant went out of his way to help, even coming over on his day off. Then, when he didn't have to, he saved me hundreds of dollars by replacing a cheap plastic tap with a brass one therefore just fixing my water heater instead of replacing a perfectly good tank. Thank you Grant!

Pete came to the rescue with professional, empathetic and helpful advice after another company totally botched up a job. The fact that he came onto the phone, as the owner of this large company, and took time to listen to my woes, offer me invaluable solutions, and take charge of the problem was so very appreciated! A true gem! Thank you!

Shutoff value to outside faucet leaked in Basement.
Amazingly fixed through small access panel without having to cut stippled ceiling.
Also replaced an outside faucet another plumber said couldn't be replaced without cutting in drywall (a couple years ago) - Heros!

There extra efforts saved me a lot of money and hassle!

Thanks

Daughter's furnace stopped working in that cold snap we had a few weeks ago. She called a so called reputable company that told her that her furnace was shot and needed a new one. Then proceeded to charge her $300. She then called Pete the Plumber and was told by a women that they probably couldn't make it there till the next day as it was real busy which was understandable. When my daughter told her that she had two little children and a baby at home, the woman told her to hold for a sec and came back on and said they would be there in twenty min. A man came and looked it over and got it working again. He did not charge her anything. Furnace has been working fine ever since. You do not see that kind of service anymore. Outstanding. Big shout out to Pete and the gang.