Arpi's Industries Ltd

Could not be happier with the service provided by the installers Michael and Laue (no sure of spelling).
They were super friendly did an amazing job, very professional and did a complete cleanup when done. Explained everything as well during the install. Furnace and HWT work great. The estimate done by Dennis was extremely thorough and also provided recommendations within our budget, and believe me I am super picky so everything had to be perfect for me to leave a review. Thanks guys - great job :)

The project manager John came on time to do the measurement and quote. He was very knowledgeable, confident and pleasant to deal with. The quote and payment term were clearly explained to my satisfaction.

The technician Eric came today and finished the installation in 4 hours. During the insulation he and his helper were very professional, and take care of things. Eric answered all my questions and provided a walk through when the installation is done. He also provided some maintenance tips and advices as to how to keep the furnace operating trouble free.

I am very satisfied with Arpis services and will definitely recommend them to my friends. Thank you Arpi!

My last furnace 30 Point tune-up ($159) , by Arpis, was November 2020. For my November 2023 (post pandemic) 30 Point Tune-Up ($179), ARPI'S sent Myles Learning whom I did not know. Myles did not disappoint. He was punctual, courteous, knowledgeable and efficient; all the essentials of taking care of the customer and providing remarkable service.

Habte performed the annual inspection on my furnace. His work was far superior to previous "inspections". The before pictures he took showed debris from a July 2021 renovation project still in the blower housing despite 2 annual inspection since then. I would strongly suggest you ask for pictures of your furnace before and after inspection.

Shubhkarman came in and educated us on all the furnace maintainance we needed. He recommended having a surge protector that would save us from replacing the furnace in case of big spikes. All of this while being very polite and thoughtful about our family (keep noise down mainly). Thank you Arpi's.

I had Arpis perform my annual furnace inspection. Habte, the technician, did a very thorough inspection and cleaning of the blower beyond what had been done in the past. He also recommended installing a surge protector (the control board had been fried 10 years ago during an ice storm) because of all the electronics in our furnace and thermostat. He also took time to explain all the work he had done. Highly recommended.

Clinton and his team installed a Mini-Split system in my condo this week. They arrived at the scheduled time, answered all my questions and completed the install in a matter of hours. The Mini-Split is quiet and cools our space very effectively. I would definitely recommend Arpis and their team to anyone looking for a professional group. They were a pleasure to have in my home.

Very professional, from quote to install all staff were knowledgeable, skilled, courteous and honest. Pricing was fair, product is top of the line. They actually visited our home to come up with the best solution and accurate quote(non standard installation)

I am a loyalty customer on the HVAC side of Arpis, and a very happy customer! Every employee working on my furnace or air conditioner was amazing. That's why I thought I should call Arpis for my plumbing problem. Well, I was quite disappointed. The Arpis plumber was competent but took a very long time to make decisions (while the clock was running) and when he left after 4 hours, he said that the company would call me with quotes to get the project moving. I did get a phone call from Arpis and when I asked specific questions about what was included for the price, the lady said she would get back to me via email with specific informations because she had to check with her manager. When I did not receive an email, I called Arpis and was told that this employee did not work there anymore but that someone else would reach out to me shortly. After a few days of silence, I called and left a message for the supervisor. I left one message a day for three days. After the third day, I did get a very nice and courteous call from the supervisor, which was much appreciated. I asked if he could send an email with specific details. I did get an email but I had to ask to receive more information about what was included and the specific price for each product. I did not receive an answer. I decided to move on and say good bye to April. I called a different plumbing company and in a matter of 24 hours, my project was completed! The new plumber gave me a quote for the project before the start. The quote included time and parts instead of running the clock like with Arpis. There was a sense of security in knowing that no matter what, all I would pay in the end was the price quoted. Therefore, I will remain a good customer at Arpis for HVAC but will avoid the plumbing side of the business in the future.

Clinton et al showed up on time, kept me in the loop throughout the day, answered all of my many questions and even consolidated the drainage from humidifier, water tank etc. Before he left he made sure i was happy with the water temp and also showed me the A/C condenser working. Still needs to finish the installation when the weather is warmer but I am confident the work will be done properly.