Coleman Heating & Air Conditioning

Heating & Air Conditioning
11360 241a st Maple Ridge BC V2W 0A3
Write a Review
Write a Review
Website
HomeStars
Heating & Air Conditioning
Coleman Heating & Air Conditioning
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2018 winner 2 timesBest of 2018winner 2 times

Reviews for Coleman Heating & Air Conditioning

Average customer rating:
9.4 10 (124 reviews)

Sort by

susan from Maple Ridge
susan from Maple Ridge
1 review Maple Ridge, BC
10/10

Hot water

Quick and friendly service and the job is done right. Another company previously installed a hot water tank for me, but would not help when issues came up. Jeff contacted the manufacturer on my behalf and quickly fixed the problem. Highly recommend Coleman to everyone!

Was this review helpful?
Company Response

Thank you very much for your business and review. Glad to hear that the problem was resolved.

anh ly in Burnaby
anh ly in Burnaby
9 reviews Burnaby, BC

First Review

9/10

Furnace installation

The guys installing our furance were very fast and efficient. They were in and out in no time at all. The furnace works great and it was a great deal. They showed us all the switches and parts we should pay attention to, how to change the filter and how to light the pilot light. They were very attention and detail oriented and I would recommend them.

Was this review helpful?
Company Response

Many thanks for the fantastic review of your experience with Coleman Heating & Air Conditioning. We look forward to providing you with the same quality service in the future.

Kern Chiu in Vancouver
Kern Chiu in Vancouver
2 reviews VANCOUVER, BC
4/10

High Efficiency Furnace

We purchased a high efficiency Lennox Furnace from Costco and they contracted the installation by Coleman Heating. The installation went very smooth and we have had no problems since we purchased it in 2009.

1 of 1 people found this review helpful.
Was this review helpful?
Adrian in Burnaby
Adrian in Burnaby
4 reviews BURNABY, BC
9/10

Heat Pump Installation

We asked Coleman heating to install a heat pump to increase the efficiency of our furnace as well as for the air conditioning. They were efficient and professional. They determined the best location to place the heat pump, as well as provided information and suggestions to ensure the logevity of the system. They also send out reminders for service to help ensure the system is maintained.

Was this review helpful?
RC in Maple Ridge
RC in Maple Ridge
7 reviews Vancouver, BC

First Review

9/10

Furnace installation

It was getting colder and 3 months into our new older home, we started to use our furnace. It was time to replace it as it was leaking gas. Coleman Heating (through a Costco promotion) came in with a full crew and did the job faster than originally stated. Some of the guys were a bit young but they were professional and did a great job. They cleaned up all the mess they made and made sure all my questions were answered before they left. Very happy with the work.

Was this review helpful?
Chris in Maple Ridge
Chris in Maple Ridge
6 reviews Maple Ridge, BC
10/10

Heat Pump

Coleman Heating installed my heat pump and I couldnt be happier with the product or service. (brand Lennox) It works beautifully and when they come to service it annually they always get the job done right and are very professional. The neighbors thought the pump was too loud and Coleman Heating came back and moved the pump at no charge to me. Even though the city came out and measured the noise level and said it was acceptable were it was located. I really appreciated Coleman Heating doing this for me. I was getting stressed out about the neighbor complaints and they fixed the situation when they didn't have to at all. I would highly recommend this company!

Was this review helpful?
Owen Smith in Maple ridge
Owen Smith in Maple ridge
2 reviews MAPLE RIDGE, BC
0/10

Heat Pump/Ducting

Coleman installed a heat pump on an existing furnace. A/C continuously froze up. They blamed our ducting. We paid them to fix the ducting issues. A/C continuously froze up. They did some repairs to the heat pump on warranty. A/C continuously froze up. They made more repairs on the heat pump on warranty. A/C continuously froze up. After 3 years of being a regular guest in our home, they REPLACED the heat pump on warranty. A/C continuously froze up. Phoned them again, their number was out of service. Called another heating contractor. In two consulting visits and two work visits, they fixed a few simple problems with the original duct construction as well as new problems added by Coleman. Now our system works better than when it was new. In addition to Coleman's repairs making our system airflow WORSE, they severed the ground wire and shorted out a hot wire on a main power feed to a sub panel and neither repaired it or informed us leaving a dangerous situation. It would still be there had I not discovered it when doing unrelated plumbing work. Booo Coleman.

1 of 1 people found this review helpful.
Was this review helpful?
Sean Thomson in Port moody
Sean Thomson in Port moody
1 review PORT MOODY, BC
0/10

Heat Pump/Furnace

I have had nothing but issues with my furnace and heat pump since Coleman installed the unit. I finally went to another company who brought in a Lennox representative who examined the system and repair that had been made by Coleman. The Lennox representative was awesome and extremely helpful. He identified numerous safety issues that had been created by Coleman (by-passing several important safety features) and found that they had replaced the main blower in the furnace with the incorrect part. My understanding is that they have declared bankruptcy. If they come out alive on the other side of the bankruptcy proceeding still in operation, I suggest you avoid doing business with them. I final shout out to Lennox for stepping up and fixing them mess Coleman had made!

1 of 1 people found this review helpful.
Was this review helpful?
Bill Wilson in Port coquitlam
Bill Wilson in Port coquitlam
3 reviews Maple Ridge, BC
0/10

New Boiler

The new boiler I bought from them is unable to heat my home if the temperature drops below 2 degrees. They claim the boiler is more powerful than my old boiler but it does not heat my home when it is cold. They claim an outdoor thermostat that is provided by Veissman does not work. They did try to resolve the problem, but when they couldn't figure it out they just abandoned the situation unresolved. I had another company come in, they indeed said the boiler would heat this house and then some, but Coleman installed incorrectly. Coleman used piping that was too small, pumps in wrong spots, thermostat incorrectly installed and many, many other issues. I called Gandy & they corrected everything and it works great now, with NO thanks whatsoever to COLEMAN. They eventually went bankrupt and now are trying to resurrect themselves. BEWARE

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Coleman Heating & Air Conditioning

Coleman Heating and Air Conditioning

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
(Copy and paste this URL into your browser) http://colemanheating.ca/product/
SERVICES
(Copy and paste this URL into your browser) http://colemanheating.ca/service/
BRANDS
Napoleon, Honeywell, Viessmann, Ecobee, Giant, Bradford White, plus more.
STYLES
We service and repair all brands of HVAC equipment.
SPECIALITIES
We can provide service and installs from a small size home to a large commercial location as well as townhouse and high rise buildings.
WEBSITE
http://colemanheating.ca/
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Debit
LICENSES
All of our full-time professionals are licensed, certified, and approved to do business in Canada.
MEMBERSHIPS
Better Business Bureau, Dave Lennox Premier Dealer, Circle of Excellence Award, Outstanding Achievem
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
http://colemanheating.ca/product/warranty/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.