Maple Air Inc

Heating & Air Conditioning
Vaughan ON L4K 1X3
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96%

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Reviews for Maple Air Inc

Average customer rating:
9.6 10 (456 reviews)

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Van
Van
1 review Old Toronto, ON
10/10

Heat Pump installation

I would like to thank 2 excellent technicians . They did amazing job in the installation of our Heat Pump. They spent all day without break and lunch to complete their big job in the same day. ..I called Maple Air 1 time to help me how to set the permanent temp and got help within a day. So far it has been working very well.

Van

Approximate cost of services:
$7,000.00
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Company Response

Hi Van,

Thank you so much for using Maple Air Inc for your Heat Pump, and leaving us such a positive review. We loved hearing that you had a positive experience with your installation. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day Van.

www.mapleair.com
Customer Care

Kanch from Bradford
Kanch from Bradford
4 reviews Bradford, ON
10/10

Maintenance

Neal came to do the annual maintenance of our mini ductless system. He cleaned the filters and made sure everything was working properly.
I definitely would recommend Maple Air!

Approximate cost of services:
$19.00
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Company Response

Hi Kanch,

Thank you so much for using Maple Air Inc for your Ductless Maintenance, and leaving us such a positive review. We loved hearing that you had a positive experience with Neal our technician. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day Kanch.

www.mapleair.com
Customer Care

Private User
Private User
Private User reviews York, ON
10/10

Maple Air furnace service

My furnace stopped working during the night so I called Maple Air to come out to fix the problem. Natasha was very helpful and got me a technician to come out to check my furnace. They came out the next day Emmanuel was super nice and explained what had to be done. Emmanuel was an amazing technician he was super nice and wonderful. I recommend Maple Air for any of your furnace services. Thank you Emmanuel for your great job .

Approximate cost of services:
$350.00
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Company Response

Hi Valued Customer,

Thank you so much for using Maple Air Inc for your Furnace repair, and leaving us such a positive review. We loved hearing that you had a positive experience with Emanuel our technician. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

www.mapleair.com
Customer Care

M. Williams
M. Williams
1 review Toronto, ON
10/10

Heat pump installation

We cold-called Maple Air to ask about a heat pump and the government rebate, and within a day we heard back from Phillip, their consultant. He explained what Maple could do, answered all our questions and when the time came for the installation, on a couple of freezing cold days, Navid and Taha were excellent. We were very pleased with the service and with the thorough way they approached the whole process.

Approximate cost of services:
$12,250.00
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Company Response

Hi M. Williams,

Thank you for choosing Maple Air for your heat pump and leaving us such a positive review. We are glad to hear that you had a positive experience from start to finish with Phillip the consultant along with Navid and Taha the installers. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Please don't hesitate to reach out to us for any future projects, we hope to hear from you soon. Have a great day!

www.mapleair.com
Customer Care

Glen
Glen
1 review Gormley, ON
10/10

Furnace installation

Our furnace suddenly stopped producing hot air on a Friday afternoon. It was absolutely freezing outside. I called Maple and Azam came over that same day and determined that the furnace needed to be replaced. He said the heat exchanger was faulty and he went outside through snow to the side of my house to check CO levels. The reading was 9 times higher than normal and he said its unsafe.

He offered to have installers come the next day, and spent time explaining why we needed a new furnace and a few options. We signed for a new furnace and the installers, Behzad and Saaed came the next day. It was 11 degrees in my house at this point despite our fireplace running.

Behzad and Saeed put down drop sheets and explained that they needed to drill a new through the wall. They communicated at different points during the day about their progress. They were both professional and courteous.

On the Sunday morning, I got a call from Saaed, as he thought he left a space heater at my house. He hadnt, but I was able ti report that we didnt have hot water. He came within the hour. He had unplugged the hot water tank during the furnace installation and plugged it back in, but to the other plug, which actually wasnt working. He came and checked the tank and plugged it in to the working receptacle and hit water was back. He said to call him anytime if we need anything and took time to explain safety features of the tank.

Overall, the team at Maple was very easy to work with. They know what they are doing and are able to explain concepts in detail. I would definitely recommend them.

Approximate cost of services:
$5,000.00
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Company Response

Hi Glen,

Thank you so much for using Maple Air Inc for your , and leaving us such a positive review. We loved hearing that you had a positive experience with from start to finish with Azam the technician, along with Behzad and Saeed the installers. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day Glen.

www.mapleair.com
Customer Care

Bernard in Thornhill
Bernard in Thornhill
0 reviews Vaughan, ON
8/10

furnace

water leak from furnace "collector box" (replaced in 2022) fixed by technician Azam and re-checked 10 days later. "Under warranty".
All prompt and efficient.

Approximate cost of services:
$0.00
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Company Response

Hi Bernard,

Thank you so much for using Maple Air Inc for your furnace, and leaving us such a positive review. We loved hearing that you had a positive experience with our Azam technician. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. We'd love to know what we could do to boost that 8 to a 10! If you have any issues please do not hesitate to reach out to our team, we are more than happy to help! We hope you have a wonderful day Bernard!

www.mapleair.com
Customer Care

Private User
Private User
Private User reviews Nobleton, ON
10/10

Furnace replacement

I called Maple Air to replace my furnace. Masoud responded very quickly and met with me within a few hours. He patiently explained my options, provided full answers to all my questions, and gave a very competitive price. I agreed to sign the contact and have installation the next day. The installers arrived at the agreed time. The team lead, Saeed/Behzad answered any concerns we had. The installation was flawless and very professional - we are very happy.

Approximate cost of services:
$5,100.00
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Company Response

Hi Valued Customer,

Thank you so much for using Maple Air Inc for your new furnace, and leaving us such a positive review. We loved hearing that you had a positive experience from start to finish with Masoud the consultant, along with Behzad and Saeed the installers. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

www.mapleair.com
Customer Care

Nick from Vaughan
Nick from Vaughan
2 reviews Vaughan, ON
10/10

Furnace and AC Replacement

I wanted to share my recent experience with Maple Air, as this is my second time using their services. They replaced my AC a few years ago. Excellent service then and excellent service now.

My 25 yr old furnace decided to call it quits. I contacted Maple Air, and they sent a technician to troubleshoot the problem. He carefully inspected the furnace and suggested a replacement as the part in question was a safety shutdown switch. I valued his expertise and agreed to purchase the new furnace. He made a few calls and confirmed the installation for the next morning.

Two technicians showed up on time, removed the old furnace and installed the new carrier product without any issues.

Azam, Farshid ,Omid and the entire team at Maple Air demonstrated professionalism, transparency, and genuine customer care. I wholeheartedly recommend their services to anyone in need of heating and cooling solutions.

Nick S.

Approximate cost of services:
$0.00
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Company Response

Hi Nick,

Thank you so much for using Maple Air Inc for your Furnace & AC replacement, and leaving us such a positive review. We loved hearing that you had a positive experience with our whole team, Azam, Farshid and Omid during your installation and services. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day Nick.

www.mapleair.com
Customer Care

Daniela
Daniela
0 reviews Vaughan, ON
10/10

New Furnace & Humidifier

My old Furnace stopped working on a cold winter day, so I called Maple Air and they sent out a Technician the same day right away by the name of Azam. He was so polite and nice and was able to take a look and said we can either change the parts or get a new furnace as it was 15 years old. I appreciated how honest he was and how he presented us options and I think that is what made me so comfortable with choosing them as they always are honest and that is a big deal. So we decided to buy a new Furnace and the next day the technician named Behzad came to install and he was so nice and answered all of my questions and did a great job on the install. The next day my humidifier was installed by Azam and he is so wonderful!!! Thank you Maple Air for making this process so smooth and ensuring everything was installed properly, as situations like a furnace breaking down in the winter can be very stressful.

Approximate cost of services:
$5,800.00
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Company Response

Hi Daniela,

Thank you so much for using Maple Air Inc for your new furnace, and leaving us such a positive review. We loved hearing that you had a positive experience from start to finish with Azam the technician and Behzad the installer. Our professional business environment is powered by our experience and expertise in the field of heating, ventilation, and air conditioning. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day Daniela.

www.mapleair.com
Customer Care

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Gas line move

I called Maple Air to do some work on moving a gas pipe connection to my tankless water heater. The technician who came was polite and listened to my explanation of what was needed. Once the work was completed, he showed me what he had done and left the work site clean and tidy. He also gave me some useful tips on how to maintain the tankless.

Approximate cost of services:
$350.00
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Company Response

Hi Valued Customer,

Thank you so much for using Maple Air Inc for moving your gas pipe connection to your tankless water heater, and leaving us such a positive review. We loved hearing that you had a positive experience with our technicians. At Maple Air, our technical team is fully licensed, factory trained, and most importantly eager to provide quality service to our customers with respect and accountability. Don't hesitate to reach out for any future projects, we hope to hear from you soon. Have a great day.

www.mapleair.com
Customer Care

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Air Inc

At Maple Air, we redefine excellence in the HVAC industry, prioritizing "Quality Service" to create a haven of comfort for you and your loved ones within your home. Specializing in the installation, repair, and maintenance of heating and cooling systems for both residential and commercial spaces, our dedicated service team is ready to address any concerns and inquiries with expertise and precision.

We offer a comprehensive range of services, including but not limited to gas water heater installations, furnace maintenance, air conditioner repairs, and the servicing of both residential and commercial units. Our expertise extends to boilers, programmable thermostats, indoor air quality systems, heat pumps, ductless heating and cooling systems, ventilation systems, and ductwork for both residential and commercial properties. We also specialize in gas piping for BBQs and stoves, as well as fireplace installations.

Choose Maple Air for a seamless and efficient HVAC experience. Trust us to not only meet but exceed your expectations, prioritizing optimal comfort solutions to transform your home into the ultimate retreat for well-being.

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
- Air Conditioners - Furnace - Boilers - Tankless Water heater - Rooftop units - heatpump - duct-less air conditioners - Air Handler - Fireplace - Thermostats - Indoor air quality systems - Humidifier - Air Cleaner - HRV/ ERV
SERVICES
- Installation of air conditioner and furnace - Duct Work for residential and commercial units - Gas piping for BBQ, Stove, and Dryer - Air Conditioner and Furnace Maintenance - Tank-less water heater installation and tune up - Repair on all heating and cooling systems - Extended protection for heating and cooling equipment - Duct Cleaning - Financing options available for equipment purchase
BRANDS
Authorized Dealer of: - Carrier - Amana - Rinnai - Navien - Napoleaon - HoneyWell - NEST - ECOBEE
SPECIALITIES
-Commercial & Residential HVAC -Custom Fireplaces - Custom home HVAC renovation - Duct Work - Gas Piping - Air Conditioner and furnace installation and repair for residential and commercial - Oil to Gas Conversions - Radiator Systems - In-floor Heating
WEBSITE
https://www.mapleair.com
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
55
RETURN POLICY
100% Satisfaction for 1 year with Carrier products
PAYMENT METHOD
Cash, Cheque, Credit Card, Financing
LICENSES
Refrigerant, Gas
MEMBERSHIPS
TSSA,HRAI, BBB,Carrier FAD
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Per job Pricing
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years parts and labour warranty available
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.