efficient quoter but didn't fill out the work order correctly apparently so part of the job wasn't done on the day (which was several weeks later, quite a wait which wasn't indicated at the time guards ordered) and had to call office to get crew back to complete the job. Crew moved heavy planter out front onto lawn (didn't replace, too heavy for me to move and had to get help from neighbours) and disrupted watering system, left gate open both times (I have a dog) and stated that my gutters were clean enough and didn't need cleaning - when I pointed out a fairly sizeable debris ball they reluctantly removed it. Priority seemed to be getting out of here as fast as possible. Pleasant though in interactions.
The office then overbilled me (check with your quote!) and were right on top of demanding payment (phoning to find out why I hadn't paid 4d after the work was complete).
I discussed with quoter prior to ordering guards my concerns re: installing Xmas lights on gutters after guards were put on and directed to a website for hooks that worked with guards. Although that company no longer sells them, located same at Amazon and ordered some - yup, they don't work. Out $50 for recommended hooks, don't fit the holes in these gutter guards.
Summary: happy to be done with gutter cleaning, but this is a budget company with too many service problems as outlined. There must be better ones out there, look around.
- Approximate cost of services:
- Company Response
We appreciate your feedback and apologize that our service was less than perfect. Please feel free to call the office and discuss with the manager. Your feedback is essential for us to be able to improve so thanks again!