great product and great installation
The final product is great although the process wasn't ideal.
Two large storage items that were the instigation for the pantry closet, were not properly accounted for, and this was only realized upon installation when the closet doors would not close wit the bins in place! Very disappointing as closets are their business. I had to purchase additional shelving to make use of the two large unusable storage bin spaces. I didn't want to wait an additional two months to recalibrate the entire design of the closet. The design process was long and laborious and ultimately unsatisfactory for the pantry, but the linen and front hall closet were perfect. I wonder if the large error on the pantry would've been caught if she kept our 2nd appointment that she changed to a phone call instead.
However, in terms of the product itself, it is very good quality and the installation was excellent with friendly installers who worked quickly and efficiently and left my home in pristine condition. The scheduling and staff at the head office were also very friendly, professional and accommodating. I love the use of the two closets after several tweaks.
- Approximate cost of services:
- $4,500.00