Closets By Design Niagara

Closet & Storage Solutions
Niagara On The Lake ON L0S 1J0
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HomeStars
Closet & Storage Solutions
Closets By Design Niagara
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85%

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Reviews for Closets By Design Niagara

Average customer rating:
9.1 10 (418 reviews)

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louisewatson1103
louisewatson1103
0 reviews Guelph, ON
8/10

bedroom closet redesign

I appreciated the consultant's expertise and love the design she developed. It is so nice to have an organized space with shelves to fit my specific needs. The only issue I have had is thathte shelf that holds my gym bag has fallen out twice so I wish there was a way to secore it.

Approximate cost of services:
$2,400.00
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Company Response

Thank you for taking the time to leave a review. We are glad that you love your organized space and shelves to fit your needs. Sorry to here about your one shelf, we will have customer service reach out to you.

ebcvetkovic
ebcvetkovic
0 reviews Hamilton, ON
10/10

Walk-in closet

I was very happy with my walk-in closet

I am very pleased, installer was very nice

A few hicupps but was fixed, everything turned out

Approximate cost of services:
$6,500.00
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Company Response

Thank you for taking the time to leave a review. We are please that you are happy with you new walk-in closet. Looking forward to working with you in the future.

stewartcj
stewartcj
1 review Burlington, ON
10/10

Built in desk unit

Impeccable service, cleanliness, very quick installation, polite, enthusiastic - extremely happy with product so efficient

Approximate cost of services:
$4,500.00
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Company Response

Thank you for taking the time to leave a review. We are please that you are happy with your new desk. We look forward to working with you again.

heidimay4
heidimay4
0 reviews St. Catharines, ON
10/10

3 closets

The sales/design rep designed 3 beautiful closets that met all my needs.
The installer was efficient, and tidy.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for taking the time to leave a review. We are glad that our Design Consultant was able to design your closets that met all your needs.

Private User
Private User
Private User reviews Jarvis, ON
10/10

Walk-in closet, pantry garage

Great job! My designer was fabulous! Even the installer commented on what a great job she did! Love the versatility and that you can move the shelves etc around❤️

Approximate cost of services:
$8,000.00
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Company Response

Thank you for taking the time to leave a review. We are pleased that you are happy with the design and the versatility of your new space.

Private User
Private User
Private User reviews Tillsonburg, ON
10/10

Walk in closet

They did a great job and it’s fits great. Luckily there was a huge sale or it would have cost me double and I likely would not have gone ahead. Designer and installer were professional and cleaned up everything before they left.

Approximate cost of services:
$5,600.00
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Company Response

Thank you for taking the time to leave a review. We take pride in our staff and the communication that they have with our clients. So glad the the job was completed successfully.

Private User
Private User
Private User reviews Niagara On The Lake, ON
10/10

Closets and cupboards in new-build home

CBD Niagara installed cupboards and shelves in 3 closets, pantry, laundry room and garage. Their designs were excellent, highly efficient and maximized use of space. Deepali (designer) was extremely attentive to our needs, flexible to meeting/ zooming with us. Our build was delayed several times, and they worked closely with us to change their production and installation schedule to meet our needs. All in all, outstanding product and service.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for taking the time to leave a review. We are pleased that the designer was able to meet all your needs and expectations. Glad we were able to work closely with you regarding your new build delay and get things scheduled to meet your needs.

Private User
Private User
Private User reviews Niagara On The Lake, ON
10/10

These guys are very good

I discovered the company on one of my walks; they are right by the water tower in my town. Lucky me. My new closet is top class. Measuring and examining design etc were thorough and accurate. Installation took under 90 minutes. Financing is interest-free and can be paid off, any amount, any time.

Approximate cost of services:
$250,000.00
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Company Response

Thank you for taking the time to eave your review. We appreciate it and are so jappy to see how please you are with everything.

maryblairshaw
maryblairshaw
0 reviews Kitchener, ON
6/10

Nice Outcome but many small flaws don't justify the price

I love how this looks and is much more functional than my old his and her closets but for the price I paid I would have expected better attention to details.
1. Soft close doors are not standard and I was not offered them during my consultation. I asked about them and was told it would be an extra $200 for soft close hinges.
2. Doors were installed without the soft pads so they clunk when they are closed. I've since added the pads but a couple of them still clunk.
3. I ordered the more expensive rounded doors which look great from a distance but upon close inspection you can see the cuts where the round corners get added (see photo)
4. One of my drawers doesn't close flush like all the rest (see photo)
5. Door handles were installed a bit high (they are at my shoulder height..I'm 5' 6"...I would have liked to be consulted on the height of the handles
6. We had to adjust one of the door hinges ourself because the door didn't sit flat
I would have installed an Ikea system at a quarter of the price had it worked for my openings. For this much money I would have expected perfection.

Approximate cost of services:
$8,000.00
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Company Response

We are sorry to see that there were things that you are not happy with. If you'd like to give the office a call we can certainly address any adjustment issues. We are sorry that you were not offered the soft close during the consultation but during consultation or after it can still be done and you are still getting the same deal that you would have at the time of consultation.

lucie.gagne
lucie.gagne
0 reviews Niagara On The Lake, ON
10/10

Closets: 2 walk-in and 1 reach-in

We had a consultation with Brody who was very professional, a pleasure to deal with. He came up with the plans and the project cost right there during the meeting. We took a few days and we decided to go ahead with the project. We were given an installation date. They installed right that day, we were very pleasantly surprised because of Covid most projects with other companies are delayed. The installation team was super efficient and did a great job. The closets are excellent quality and designed to our specification. We chose to pay more and get the backing as well as the separations and we don't regret that decision. After we started using them we wanted to add/modifiy a few shelves and rods;
they responded right away and delivered the pieces the next week.
We would definitely use them again and we don't hesitate to recommend them.

Approximate cost of services:
$11,000.00
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Company Response

Thank you for taking the time to leave a review. We take pride in our staff and how we communicate with our clients to make sure we design to your specifications. Customer service is a big part of our process as well. We are pleased that you are happy with the closets.
We look forward to working with you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Closets By Design Niagara

Welcome to Closets By Design Niagara, where we specialize in custom closets and home office. Closets By Design - Niagara can design an attractive storage space for any area of your home that needs organizing, from the pantry to the garage and everywhere in between.

At Closets by Design, we offer three closet systems to choose from. Each will maximize your space and create a closet that helps organize not only your clothes, but your life as well. We build each closet with you in mind.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.