Sunshade Blinds & Drapery

Charlie came to my house to do an estimate on a Monday evening. A few days later, after getting two other estimates, I called him to confirm he had the order, which he said would take 3-4 weeks. Four weeks later, having heard nothing from him, I called to find out the status. To my surprise, he had no paperwork on the order, and it had never been submitted! He had no explanation for how this could have occurred, and had to come back yet again to redo the measurements. He followed up well after that, but I ended up waiting 8 weeks for something that should have taken 4 weeks.