The Crack Specialists

The Crack Specialist did a great job. They were on time, on budget. No surprises.

We were very impressed with the service. The technician Melanie was fantastic. Explained every step and what to expect. Cleaned up after herself. Very professional!

This is the second time we've used the crack specialists to fix foundation cracks and we couldn't be happier. Wes and his team always do a stellar job!! Highly recommend them!

From the very first phone call call and first visit to the completed work the Crack Specialists were highly professional, informative, and most courteous. Melanie was thorough and perfect in doing the repair. I must say I was extremely satisfied with every facet of the job. I would highly recommend them. Bravo!

Unexpected leak in my basement caused alot of worry about how bad the situation may be. I am so thankful The Crack Specialist was recommended by my contractor!
Wes came out to do the initial assessment. His knowledge and sincere manner set the tone for a great experience. The crew came out to fix the crack within a week. I am so impressed with their professional and friendly manner and how extremely efficient and TIDY the job went.
Thanks crew for making this a smooth and solid experience!

Every staff member we dealt with was so pleasant, professional and patient. Service was VERY timely! Not to mention the care and time given to explain everything required, answer questions and complete the job and all clean up efficiently. Would absolutely recommend with no hesitation whatsoever!

Both Technicians Chad and Wesley were very professional and explained the repair process in detail and tidy up the area like nothing happened, highly recommended

Thanks guys, Richard

This property has a stone foundation and has seen water seepage for a numbers of years. After doing some research we contacted The Crack Specialists who responded within days with a site inspection and quote.
Once we confirmed the job to go ahead, with a 10% deposit, the crew of 2 ( Chad and Wes (Jr)) arrived a week later. They explained the procedure and answered any questions we had through out the repair. Their workmanship was very professional and the end result was what we expected. They removed all excavated material from site and the site was left in a clean and tidy condition, with a 20 year warranty.

We've used the services of The Crack Specialists on 3 different occasions now and I've just about run out of superlatives to describe their work, their "can-do" attitude and the fact that they are delightful people. The A-Team of Chad and JR have worked here before and their cheerful, courteous and totally professional approach remains first rate. This time they were joined by Dakota, Melanie and Roman, all of whom in their own ways, clearly share the work ethic that Chad and JR exemplify. At the end of a very long day Melaine was exceptionally cheerful and eager to get it done. We now have a French drain and a sump pump installed in our sub basement (yup, terrible working environment without standing head room, but there were no complaints, only a relentless drive to do a great job).

I must say a word about Chad as a team manager. I had occasion to mention something that I was not entirely pleased about. He immediately took responsibility, regardless of the source of the misstep. He insisted it was "on him" as the manager and that he would find a way to address this so that people could learn from it. No wonder people seem really to enjoy working for/with him. One could not ask for a better management approach, either as a team member or as a client.

I would be remiss if I did not mention the welcoming first (and continuing) impression that Lorrie and Jen make from the office. And to call them most accommodating is quite an understatement.

In all we are happy to recommend The Crack Specialists without reservation. We would never go elsewhere.

Lorraine and Gary

This is the fourth crack The Crack Specialists have fixed for us. This was a particularly bad one with water pouring in! They inspected it, and provided me a quote within 15 minutes. They came the next morning and the crack is fixed and the water is no longer coming into my basement. The technicians are knowledgable, friendly and prompt. They came on time, completed the work before the time alloted and explained their work. They cleaned up the mess and I would never know there was an issue from thier work. Great warranty too. I can't recommend this company enough. They are the best.