Diamond Fireplace & Stone Distributors Ltd

Fireplaces
7-1305 33 Street NE Calgary AB T2A 5P1
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Fireplaces
Diamond Fireplace & Stone Distributors Ltd
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80%

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Reviews by rating (past 12 months)

Reviews for Diamond Fireplace & Stone Distributors Ltd

Average customer rating:
9 10 (11 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Everything from the moment we walked into diamond fireplace was excellent service . Boyd our salesperson was extremely helpful . The work is second to none . We would absolutely recommend them

We are incredibly happy with the service and workmanship we received from diamond fireplace . Would highly recommend them to anyone we know .
Very accommodating and super friendly staff . Very professional

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the business and glowing review!

Mike in Calgary
Mike in Calgary
1 review Calgary, AB
10/10

New Build

We purchased three fireplaces and got exceptional service! Shawn was great with customer service, Dianne was awesome with scheduling and Mark was excellent with installation. Very pleased with our purchase!

Approximate cost of services:
$10,000.00
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Company Response

Thanks for the business! We've got a great team!

Private User
Private User
Private User reviews Calgary, AB
9/10

Fireplace Service

Problem was pilot light wouldn't light. Reasonable time frame to get an appointment. Technician on time. Very tidy in home. Cleaned, relit pilot and vacuumed out gas fireplace. Pleased with service.

Approximate cost of services:
$175.00
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Company Response

Thanks for the review. Timing for service calls will vary but we are glad to help!

Asher Terrence in Calgary
Asher Terrence in Calgary
3 reviews Calgary, AB
3/10

Horrible Knowledge

Sales was good, install was good - however, their knowledge of their products and inspection requirements was really bad. Had to reframe 3 times - 1st time based on their information, 2nd time they changed their story and 3rd time the installer said the sales folks were wrong.

Approximate cost of services:
$40,000.00
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Company Response

We apologize for any confusion. We strive to provide the necessary documents and info that our clients require for a great install. We thank you for your business

kari from Calgary
kari from Calgary
2 reviews Calgary, AB
10/10

remodel of fireplace and feature wall

Diamond Fireplace did an excellent job taking out our old fireplace and adding a newer linear model. They did the work quickly and efficiently. After service was excellent as well as we had to call them back a few months later because we couldn't get the front panel off to clean the glass. They had to do a few small modifications but since then that it comes off easily.

Approximate cost of services:
$9,000.00
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Company Response

Glad to help! Enjoy the fireplace

Taylor from Calgary
Taylor from Calgary
10 reviews Calgary, AB
9/10

Stone veneer

We had a cement retaining wall in front of our house that was quite unattractive. Diamond Fireplace and Stone installed Centurion Stone, a beautiful stone veneer. The result was stunning and added greatly to the curb appeal of our home!

Approximate cost of services:
$2,000.00
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Company Response

Terrific results. Thanks for your business!

Paula in Calgary
Paula in Calgary
21 reviews Calgary, AB
10/10

Fireplace

New gas fireplace installed. Very professional, friendly people. Helpful from showroom to cleanup of install. Have recommended to others! Staff were very knowledgeable and patient with us. They worked around our schedules and did an excellent job on our fireplace. We use it all the time, even in the summer!

Approximate cost of services:
$3,000.00
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Company Response

Glad you like it. We use our fireplaces all year too!

John Yee in Calgary
John Yee in Calgary
2 reviews Calgary, AB
8/10

building own home

Diamond fireplace and stone distributors ltd. offer alot of difference fireplace when I was at their shop. I liked their wall mounted fireplaces that can be installed almost anywhere. I liked their installed fireplace and was very please with their works done on my new home back in 2007.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for the business!

Ian Johnstone in Airdrie
Ian Johnstone in Airdrie
6 reviews AIRDRIE, AB
10/10

Gas Fireplace, purchased and installed

I bought and had Diamond Fireplace install my gas fireplace for my basement. They were on time, efficient and did an excellent job. They even had to core a vent out of my basement which they did for free as it wasn't part of the original estimate. The fireplace has been working great for over three years, highly recommend!

Approximate cost of services:
$3,400.00
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Company Response

Glad you like it!

Paula in Calgary
Paula in Calgary
21 reviews Calgary, AB
10/10

gas fireplace

Got a new gas fireplace insert. They told us how to tear out the old fireplace to save us some money and they came in a installed the new fireplace. The installer was very friendly and It is my favorite thing to have in the living room! I use it year round when I get a chill!

Approximate cost of services:
$1,000.00
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Company Response

Thanks for the review. Is there a month in Calgary that you wouldn't use a fireplace?

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Diamond Fireplace & Stone Distributors Ltd

Diamond Fireplace & Stone is a locally owned and operated company, which has been serving Calgary and surrounding area since 1983. Over those years we have established a strong reputation for quality products and excellent customer service.

Our SHOWROOM is the largest and most comprehensive in Calgary. We currently have over 70 working displays and we aspire to give you a well informed, comfortable shopping experience.

We are a major supplier of gas, wood, and electric fireplaces and stoves from some of the industries top manufacturers.

Our manufactured stone is one of the industries best and we are a major supplier to some of Calgary’s top home builders. We stock a wide selection of colors and styles of stone, and have stone installation crews available.

CATEGORIES
Fireplaces
SERVICES
Gas, Woodburning and Electric Fireplace & Stove Sales, Installations & Maintenance/Service, Fireplace accessories, stoves, bbq’s, patio heaters, antique and retro kitchen appliances
WEBSITE
https://diamondfireplace.com/
YEAR ESTABLISHED
1983
NUMBER OF EMPLOYEES
30
MEMBERSHIPS
Diamond Fireplace is a proud, long-standing member of the BILD – Calgary Region
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
All our products are covered by the manufacturer’s warranty. Labor is also covered under the warranty, as long as we installed the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.