Called in for service on my A/C and was quoted a visit fee of $109.95 and additional for any labour and parts required. The tech came, that same afternoon (which was great), and after just over 1 hour of looking into it, declared that there was nothing he could do, and recommended I buy a new unit. After speaking to his supervisor, came back with a bill for $310, for diagnostics and 1.5 hrs of labour, when there was NO labour done! Had to argue with his supervisor over the phone to finally get him to charge me what he had said over the phone. Very unprofessional. Definitely never calling them again! They lost a sale of a new AC for trying to overcharge on a home call.