Forget these guys, go get another builder.
Excel homes have a group of jokers on their payroll. They couldn't be bothered. The building took forever to be ready, yet lacked shelves and mirrors plus, the mechanical room in the basement was turning into a swimming pool, and they couldn't be bothered. I also got caught up badly with interest rate hikes. They show up late for scheduled appointments as though one has no use for their time. Terrible work culture, can't believe that folks like these still have jobs to go to.
- Approximate cost of services:
- $560,000.00
- Company Response
Hello, we appreciate your feedback as we work to improve our processes. We value customer satisfaction and are sorry to hear there have been delays with your home and problems. There have been many supply chain and vendor issues this past year causing major delays in possession dates. If you have any issues or outstanding concerns about your home that you'd like us to address immediately, please contact our Customer Care team at customercare@excelhomes.ca