Topfire Fireplace & Barbecue

Called with a problem lighting my gas fireplace. Another company I called sent a service person without letting me know they were coming so no one was home. Then the follow-up apt was 2 wks out. Topfire fixed the problem OVER THE PHONE AT NO CHARGE! AWESOME!

James was very great when helping me pick the product that was best for me. I would highly recommend his professional opinion. I am very happy with my purchase and the purchase process overall.

After the worst ice storm Pickering had seen in many years, we decided to replace our old, non-working, ugly fireplace. After leaving messages with a few fireplace contractors, I received a call from Ron at Topfire Fireplace. He came to see our existing fireplace and suggested that we come to his store to look at some working fireplaces. After seeing the large selection of fireplaces and stoves that Ron had setup, I decided I wanted to have crystals not logs in our new fireplace.
Ron recommended that we meet with his carpenter at our house, before making a final decision. With the help of Ron & Henry we decided to remove the old corner fireplace, and install a new Napoleon Crystallo fireplace on the end wall of the living room with our TV recessed above it.
Removing our old fireplace required breaking up and removing the brick base, as well as matching and installing hardwood flooring. Framing and drywall had to be put up, and then the whole area needed to be painted. This was all done by Henry’s crew. The transformation is amazing.
If you are looking for friendly, knowledgeable and professional staff that can answer all questions, offered ideas and alternatives, then Topfire Fireplace is the company you want to call. It was a pleasure to deal with all the members of Topfire Fireplace and Henry & Robert Wolters Custom Carpentry companies. We would highly recommend them to anyone looking for superior service, quality workmanship at a competitive price.

Dear Topfire Fireplace & Barbecue Inc,

I had purchased the Napoleon BGD36CF Crystallo gas fireplace in September of 2011 and what a phenomenal product it is!.The fireplace runs perfectly and I've received many compliments. James David was the gentleman at Topfire that helped me choose which fireplace best fits my needs. His knowledge and customer service is amazing, and I've recommended this store to many friends, as it was positive word of mouth that had led me to Topfire in the first place. I felt a testimonial was needed because of the overall quality the product/service is.

I purchased a large big green egg from Topfire. Both Ron and James knew about the product very well and have great customer service skills. I couldn't be happier with my egg.

I was looking at buying a BBQ and went to Topfire. I spoke with James who was very knowledgeable about the Napoleon bbq's that he sold. I purchased the P500RSIB and am very pleased with it's quality. I recommend the Napoleon BBQ and Topfire

I purchased a Napolean BBQ from Topfire in Ajax and it is the best BBQ I have ever purchased. Its ash run off does not catch on fire like my Weber. It is designed very well.

The service from Topfire was exceptional. The staff was very friendly and offered great advice on the size of BBQ I would need for my family. They also helped me pick quality accessories. Overall I would definitely recommend this excellent store, and I will be coming back for more BBQ and fireplace gear!!

Topfire installed a fireplace for me and i am thrilled with the service, product and the outcome of the work. They did a quick safe install and would recommend this company to anyone