Topfire Fireplace & Barbecue

Fireplaces
13-487 Westney Road South Ajax ON L1S 6W9
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Topfire Fireplace & Barbecue
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94%

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Reviews by rating (past 12 months)
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Reviews for Topfire Fireplace & Barbecue

Average customer rating:
10 10 (17 reviews)

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JW in Toronto
JW in Toronto
0 reviews Ajax, ON
10/10

Napoleon Barbeque

I checked the prices at all the big box stores and founf TopFire to be the same or better.
The differentiator is in the expertise and service.
James provided all the details without bias and highlighted the strengths of each model.
Although his wife was due to deliver their first child at any time, him and his father still delivered my Napoleon on the day promised and spent the time to set it up and explain everything. Best place hands down!

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Alec in Toronto
Alec in Toronto
0 reviews Richmond Hill, ON
10/10

Excellent Service from Ron and James at Topfire

A friend of mine recommended Topfire to me as he had a great experience with them when he purchased his barbeque a couple of years ago...and he is right.

From placing the order with James to Ron delivering the barbeque to my place, the service was speedy and excellent in every step of the process. Especially when Ron delivered the barbeque to my house, he made every effort to ensure the barbeque is fully ready for a birthday party the next day...he was supposed to just drop it off on the driveway, but he insisted to help me move the heavy barbeque down the stairs to my walkout-basement backyard, tested the burners and gave me great advice about the burn-in and the maintenance going forward.

You can tell that they walk the extra miles to make sure your experience with them is great. I highly recommend Topfire.

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Private User
Private User
Private User reviews Pickering, ON
10/10

Barbecue

Bought Napoleon bbq from Topfire on the Friday of long weekend. It was assembled and delivered the next morning. James was great to work with and helped me decide which bbq was best for me. Would highly recommend!!

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Company Response

Thank you for the feedback enjoy the BBQ

James

Tommy in Toronto
Tommy in Toronto
2 reviews Markham, ON
10/10

Weber Bbq

Ordered a BBQ during COVID-19 from the Aurora store and was amazed on the great service I received from discussing the BBQ I wanted, options available, and timing of delivery. Everything was done in a quick and efficient manner from delivery and setup of my BBQ on my driveway. Very impressed with this company and the fantastic service I received. Can not wait to start the BBQ season. Highly recommended.

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Company Response

Thank you for the great review! Enjoy your BBQ and Happy Cooking :)

John Fleck from Ajax
John Fleck from Ajax
4 reviews Ajax, ON
10/10

Gas FP Insert Repair

Our fan making noise and called Topfire to ask about the.noise. Needed a new fan. James was great and ordered the part and today Jeff came back to install it. Works great now. Service was amazing, quick and efficient. Highly recommend Topfire and their s Brice tech Jeff. E also bout our BBQ ther and again always great service.

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Company Response

Thanks for the feedback John. Glad we could help!

Dee Ajax in Toronto
Dee Ajax in Toronto
1 review Ajax, ON
10/10

Deinstall and Reinstall

I needed my Hampton stove moved so I could install a floor and insulation my basement. I called the company who installed it originally & they didn't want to do it but TOPFIRE was up for the job. Prompt, clean and courteous. WORTH EVERY PENNY!!!

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Company Response

Thank you for the feed back, We appreciate it.

Jean Humpage in Pickering
Jean Humpage in Pickering
2 reviews Pickering, ON
10/10

Fireplace

Last year I had a fireplace installed and the workmanship was excellent. This year I had them come back to do a yearly service and once again I was extremely satisfied with their work. They are very professional, and personable and answered my questions in a way I understood. I would highly recommend James and Dale to anyone looking to purchase a gas fireplace.

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Ken in Ajax
Ken in Ajax
1 review Simcoe County, ON
10/10

Gas Fireplace

Excellent service. Very profession and more than helpful. Can't say enough about the professional service. The work was completed in a timely manor at a reasonable cost. The serviceman spent the time to explain what he was replacing and why. Well done.

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Company Response

Thank You for the feedback. Enjoy you fireplace

Stuart Potter from Whitby
Stuart Potter from Whitby
7 reviews Toronto, ON
10/10

New Gas fireplace insert

We shopped around for a gas fireplace insert to replace a 20 year old one in our home that was no longer working. Topfire had best pricing and no pressure salesperson. They were easy to order from and our installation appointment was very quick. The installers did a great job and the fireplace looks good.

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Company Response

Thank you Stuart, enjoy your gas insert :)

Pamela in Ajax
Pamela in Ajax
1 review Ajax, ON
10/10

trouble shooting over the phone!

Called with a problem lighting my gas fireplace. Another company I called sent a service person without letting me know they were coming so no one was home. Then the follow-up apt was 2 wks out. Topfire fixed the problem OVER THE PHONE AT NO CHARGE! AWESOME!

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Company Response

Thank you for the Feedback :)

James

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Topfire Fireplace & Barbecue

Topfire Fireplace & Barbecue services the Durham, GTA and surrounding area. We sell a wide range of fireplace brands including Napoleon, Marquis, Montigo, Regency, and Stellar. We also sell the Napoleon brands of BBQ's.

We have now opened its second location in Aurora Ontario we now service the GTA, Durham and Toronto Area.

Our other locations:

Ajax-905-426-4100

Aurora- 905-503-2503

Services:
Fireplace Installation and Service.
BBQ Cleaning and Service

CATEGORIES
Fireplaces
PRODUCTS
Custom Fireplaces, Montigo Fireplaces, Stellar Fireplaces, Regency Fireplaces, Marquis Fireplaces, Electric Fireplaces, Home Comfort Products, Pellet & Charcoal BBQ's, Outdoor Living Products
SERVICES
Fireplace Installation and Service. BBQ Cleaning and Service
BRANDS
Napoleon Fireplaces, Montigo Fireplaces, Marquis Fireplaces, Regency Fireplaces, Weber BBQ, Napoleon BBQ, Napoleon, Amantii and Dimplex Electric Fireplaces.
WEBSITE
http://www.topfire.ca/
PAYMENT METHOD
Cash, Mastercard, Visa, Etransfer, Chq
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.