Acclaimed! Heating, Cooling & Furnace Cleaning

Heating & Air Conditioning
Edmonton AB T5V 1J3
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Heating & Air Conditioning
Acclaimed! Heating, Cooling & Furnace Cleaning
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93%

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Reviews for Acclaimed! Heating, Cooling & Furnace Cleaning

Average customer rating:
9.5 10 (311 reviews)

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P Lee from Edmonton
P Lee from Edmonton
1 review Edmonton, AB
10/10

Furnace and A/C

The following words come to mind regarding our experience dealing with Keven at Acclaimed….honest, dependable, efficient and thorough. We recently had our furnace and air conditioning unit replaced by Acclaimed and are very happy with their service. Their work is truly first rate! All of our questions were answered thoroughly and explained clearly, and any concerns we had were addressed promptly and professionally. They truly treat their customers the way they want to be treated. We have nothing but very positive things to say about Keven and his crew, and would not hesitate to recommend their service to anyone.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for taking the time to give us a review, we greatly appreciate it. We will certainly forward your kind words and feedback to our Acclaimed! family. They will be thrilled to hear you recognized their efforts. Enjoy your long weekend.

bonnie from Edmonton
bonnie from Edmonton
1 review Edmonton, AB
6/10

furnacace

furnace installation went well the following year, the furnace cleaning was double the cost of other places and did not include advertised checks they could improve their checks with the advert

Approximate cost of services:
$6,200.00
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Company Response

Hi Bonnie, Thanks for the feedback, we would love to hear specifically where you feel we could improve on the the advertised information. Our ladies in the office go over everything very specifically on charges, so there are no surprises. In terms of double the price of competitors, all I can say that frequently, the old saying "you get what you pay for", rings true. Rock bottom prices do not allow mature, professional furnace cleaners come to your home . Please send me an email to tami@acclaimedfurnace.com to discuss further, and again….thanks for the feedback!

Terry B from Edmonton
Terry B from Edmonton
2 reviews Edmonton, AB
10/10

furnace replacement

The staff of Acclaimed made my furnace replacement so easy. They were extremely helpful and very professional. If you are in the market for a new furnace or furnace cleaning all i can say is if you used Acclaimed you will not be disappointed.. Awesome Job. Thanks Al and staff

Approximate cost of services:
$6,000.00
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Company Response

Hi Terry, Thank you so much for the kind response. We are very grateful that you took the time to give us a review. I will pass on the complements to our staff.

Carmen from Edmonton
Carmen from Edmonton
1 review Edmonton, AB
10/10

Duct cleaning, dryer vent cleaning and repair

This company provided a fast and thorough job for me today. Both technicians were friendly and courteous which I so appreciated on such a cold day. They easily earned ten stars!

Approximate cost of services:
$420.00
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Company Response

Hi Carmen! Thank you for taking the time to give us a review. We love the feedback, and know the techs will appreciate hearing that you gave them such lovely compliments. Stay warm!

William from Edmonton
William from Edmonton
1 review Edmonton, AB
7/10

Furnace/Duct Cleaning

Appt was for Saturday 7:30am. Called a few days before to confirm appt time and date was still good to go. Day of appt, the technician didn't show up till 10:30am. Not his fault I guess, he said the computer generated 2 appts both for 7:30am. But even then, a phone call would of been nice to let me know he would be late instead of me waiting around for 3 hours. The technician that arrived though was very friendly, did a great job of cleaning the ducts and furnace and provided me with alot of information and tips since I was a first time home owner. I've left voicemails the day of the appt explaining about the tech being extremely late but no one has contacted me yet on any sort of resolution or apology to make this right. In my eyes customer service/satisfaction is #1 and I am not 100% satisfied. Not sure if I would use them again or not yet at this point. Time will tell and I will give them an opportunity to correct this.

Approximate cost of services:
$356.00
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Company Response

Sorry William, our office is closed on Saturday. When the office got your message on Monday they understood that your situation was resolved as your message was looking for the technician and we understood that he was late but arrived. In the office we have just had a discussion on best practices going forward with messages that are left and understand that regardless if we understand the question has been answered we must follow up to confirm you are satisfied. Customer service is a top priority for us, and we hire only the great people who recognize that. Glad to hear that when the technician arrived he gave you good customer service. We did go over yesterday with him the importance of keeping our customers in the loop on arrival times, as your time is most valuable, which we do not take for granted. We deeply appreciate you taking the time to send us a note expressing your disapproval with the follow up. Should you wish to discuss this further, please call the office and ask for Wade. Your voice has been heard and again thank you.

richard from Edmonton
richard from Edmonton
1 review Edmonton, AB
10/10

central air conditioning installed

what a great job very professional team of people I had 5 other companies that had high ratings on here quote our project and they must of rated themselves and I cannot understand why acclaimed does not have a rating of 10 great service,price and installation an all around excellent experience from the quote to the install do yourself a favour and give the folks at acclaimed a chance to earn your business you will not regret it

Approximate cost of services:
$3,500.00
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Company Response

Thanks Richard! We so appreciate you taking the time to give us such great feedback. It was our pure pleasure to work with you! Enjoy your new system.

Sarah in Edmonton
Sarah in Edmonton
6 reviews EDMONTON, AB
6/10

Furnace Cleaning

We had Acclaimed Furnace Cleaning out to clean our furnace and they did a decent job. The technicians were a little late arriving (about half an hour) but they did call to notify us of the delay. I believe they did a thorough job on cleaning the duct work and replaced our furnace filter which badly needed changing. Our only issue was the hose did make a bit of a mess as it was wet from outside, I realize this is hard to avoid when it's wet out but it was a bit frustrating. Would use them again but hopefully on a dry day!

Approximate cost of services:
$80.00
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Company Response

Hi Sarah,
So sorry about the wet mess. Thanks for letting us know and we will certainly remind our gentlemen to try to keep those hoses dry, as best as they can. We look forward to be of service to you in the future!

Sandy Fitzgerald from St. Albert
Sandy Fitzgerald from St. Albert
2 reviews St. Albert, AB
0/10

Gas Fireplace Cleaning

Hired them from a Groupon promotion. Worst thing we ever did. Guy that came in may know about furnaces, but knew nothing about servicing a gas fireplace. Wrecked out ceramic glass, did a lousy job, did not even know about checking for leaks, etc. Was so bad manager came for a visit, but was very much on the defensive. Gave us full refund, but will never use again for anything. Overall, a very bad experience.

Approximate cost of services:
$280.00
1 of 1 people found this review helpful.
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Company Response

Sometimes there are 2 different interpretations of the same situation. In our world we always try to make the best of a bad situation. Sandy was not happy with anything we were able to do to try to resolve the situation so we gave her 100% if her money back. Only our best wishes to Sandy going forward.

Lonny in Edmonton
Lonny in Edmonton
2 reviews EDMONTON, AB
8/10

Furnace Cleaning

Just a basic furnace / duct cleaning but they two guys that came out were clean and efficient and arrived on time. Cleaned all ducts and checked the furnace and replaced the air filter. Happy with the results and would definitely use them again.

Approximate cost of services:
$120.00
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Company Response

It was our pleasure! We look forward to be of assistance in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Acclaimed! Heating, Cooling & Furnace Cleaning

We are a proud A+ member of the Better Business Bureau. We clean, service and install all aspects of your mechanical system. That includes your hot water tank, humidifier, air conditioning, dryer vent, fireplace and of course your furnace and duct system. Call one of our outstanding team members today, for a free quote and allow us to become "your guy" from now on! Acclaimed Furnace Cleaning, Heating & Cooling is looking forward to help you with all of your ducting cleaning, or heating or air conditioning needs. Don't forget to ask us about the Alberta Energy Efficiency Rebate Program

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
PRODUCTS
Humidifiers, hot water tanks, furnaces, air conditioners, water softeners, air filters, garage heaters
SERVICES
Cleaning, service or installation of dryer vents, hot water tanks, furnaces, air conditioning units, humidifiers, cleaning of fireplaces & chimneys. We clean the full ventilation & duct systems of commercial and industrial buildings. We can come out and give you a free on site-estimate for an installed furnace and air conditioning units.
BRANDS
Carrier, Trane, Honeywell, General Aire, Rheem, Air Tron, Water Boss, Aprilaire, Sanuvox, Fantech, Navien, Goodman
STYLES
Compressed Air Duct Cleaning, More aggressive Cleaning using the PowerWhip Rotor Method
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program. Certified as a NADCA Standards Business, CORE, A+ Member of the Better Business Bureau, We specialized in retro fitting mature homes with new furnace systems.
WEBSITE
http://www.acclaimedfurnace.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Visa, MC, Cheque, Cash, e-transfers, SNAP Financial
LICENSES
Sheet Metal, Gas Fitting, NADCA
MEMBERSHIPS
BNI, COR, NADCA, EAA, CCI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Indoor Comfort Guaranteed, Options available on parts & labour.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.