I contacted Jesse in an emergency on the recommendation of someone who had used his company in the past. Large amounts of water had found its way into a finished and recently redecorated basement, flooding half of a very large room with muddy water. Jesse showed up, as promised, and provided a competitive quote that took in to consideration more than the obvious, proposing to be thorough. This set his company apart as did the following: he clearly stated in his quote what would be done; answered all questions in a straight forward and non-evasive manner; offered to repair a couple of unrelated things; viewing the distress over the situation, the severity and noting that it was going to rain heavily again during the week, he made sure to have a crew at the house the next morning. As for the men currently working on the problem, they are courteous and have worked diligently, hardly stopping all day. The job is still ongoing and I rarely weigh in with an opinion mid-way, but there have been no reviews on this company which I understand has been in exsistence for 5 years, and thus far I would highly recommend The Basement Guy. A final opinion will follow when the work is finished.
- Approximate cost of services:
- $0.00