North Shore Home Services Ltd

House Cleaning Exteriors
North Vancouver BC V7N 4H9
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HomeStars  >  House Cleaning Exteriors in New Westminster  >  North Shore Home Services Ltd  >  Good communication. That's about all
Phil in Coquitlam
Phil in Coquitlam
1 review Coquitlam, BC

Good communication. That's about all

I really didn't want to write this, but I gave North Shore Home Services plenty of time and opportunity to rectify the issue.

Early communication with Cory was excellent. I was in for gutter cleaning, and a pipe extension which was completed quickly by their crew. Since I have no business on the roof, I can only assume the work has been completed as instructed.

The problems:
1. The pipe extension blew off in less than a month after the installation. It's been about a month and half since reporting the issue and is currently held in place by nothing more than twine until they can come back to fix this--If they ever come back. I have no business on the roof, but looks like I'll have to fix this myself.

2. The lower gutter was not cleaned properly and started overflowing during the next rainfall. I have no business on the roof, but I ended up clearing the debris myself. I believe the other gutters are fine, but I shouldn't have to check their work.

3. I was left with a big mess to cleanup in and around the house.

4. I reached out to Cory to schedule a repair regarding #1, but repairs have been continuously pushed back for weeks, and communication seems to have dropped off despite attempts to followup.

So, here we are. Three months, some heavy rainfall, and a few wind storms later and the extension is still--literally hanging by a thread. I'm sorry, but I can't recommend this company, since I haven't had a positive experience since the initial booking.

Approximate cost of services:
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