Loyal Seal Windows & Doors Inc

My experience with this company in very frustrating.

They installed a side door in my house in 2015. The door stopped closing properly just few hours after the installation. When I called them (the very same day) and asked to fixed that, they said a serviceman will be available in couple of weeks when he will work in my area again. I had to call them many times and send several emails insisting the bad installation must be fixed earlier. It was very hard to get them to complete the job.

One year later I had to communicate this company again because the door stopped working properly. I was not just able to close the door as it was skewed. The company scheduled an appointment, I stayed at home, nobody's showed up. They scheduled another appointment, I stayed at home again, and nobody's showed up again. I had to write many emails and make many phone calls, it was very frustrating experience. Finally, after 4 weeks of waiting, the serviceman has come and fixed the door. This happened one year ago. And now the door is not in a good shape again. It won't close tight. As a result, the insulation is not effective at all.

I don't understand how come I am having some much problems with the almost new door?? The another 20-years old door in my house is functioning much better that this one installed in 2015.

Based on my previous experience, I am not going to contact this company anymore. I am going hire somebody else to fix the problem. I don't recommend anybody to do business with Loyal Seal.