Verdun Windows And Doors

Windows & Doors Installation & Service
104 rue Clement RR 1 Vars ON K0A 3H0
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93%

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Reviews by rating (past 12 months)
Best of Award '22 winner 8 timesBest of Award '22winner 8 times

Reviews for Verdun Windows And Doors

Average customer rating:
9.4 10 (1225 reviews)

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trevordenis
trevordenis
0 reviews Ottawa, ON
8/10

Basement windows, New Front Door

Good basement windows, and good installation.

Beautiful front door, not cheap, but the install was a challenge because of the age of the house and the size of the previous door, but the installers did a fantastic job with it and installed it properly. It looks great!

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Hey Trevor, thanks for the great review. We're glad to hear everything is installed and looking good!

Ganga in Toronto
Ganga in Toronto
0 reviews Ottawa, ON
10/10

Service

Majed did a great job with the service, we are very pleased thank you Verdun.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hey Ganga! Thanks for the great review and shout out to Majed for his work on your warranty service call, we really appreciate it!

AndrewDeschamps
AndrewDeschamps
0 reviews Kemptville, ON
0/10

Nightmare

July 2021- What a nightmare! We were introduced to Erin, very unprofessional. Promising things and then did not including them in our contract. We got booked in for the install 4 months later. We were surprised that only 3 out of 12 windows were installed properly (see photos). We waited another 4 months to get a call to come back to fix it in 2 months later (6 months from install), meanwhile we have been living with duck tape on our window. Do not put your trust in this company. They are dishonest, unreliable, and then send you to collectors even though they have yet to complete their contract.

December 2021- Their salesperson Erin called the other saying she was sending us to collections because you have your year end coming up and needed the money. She also said that she was canceling our appointment to fix the 9 of 12 windows because all she wants us to hold back is $1000. Again, the experience with Erin has been horrible right from the beginning. If you could please correct this. Come as originally planned to install the windows correctly. We are more than happy to sign off that the work is completed once its completed.

May 2022- How long do we wait before we find another contractor to complete the work? How many visits does it take to complete a window job? (The installers said it was an easy job).

Approximate cost of services:
$15,000.00
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Company Response

Andrew we apologize for the ongoing lengthy delays in completing the service on your windows and are looking forward to providing you with a resolution shortly.

Elizabeth in Toronto
Elizabeth in Toronto
0 reviews Merrickville, ON
10/10

Quick and easy warranty fix

Benj and Luke were timely with their arrival, called ahead and got the job done quickly. They tidied up, shined up the replacement transom and were gone within half an hour! They were friendly and kind. I appreciate their work, time and effort.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi Elizabeth! Thanks so much for letting us know Benji and Luke took care of that for you. If you ever have any concern in the future with any of your Verdun products we are just a phone call away.

Al
Al
0 reviews Gatineau,
10/10

New windows for everywhere in the house

Very friendly and the guys made sure every details were done correctly Thank you very much

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
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Company Response

You're very welcome Al, thank YOU for sharing!

Private User
Private User
Private User reviews , ON
10/10

Patio Door Installation

Our Patio door was installed expertly. So was aluminium capping over window and door. Service was excellent and Covid protocols well followed. No touch up paint was required inside or outside. Very professional.

Approximate cost of services:
$4,800.00
1 of 1 people found this review helpful.
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Company Response

Hey that's great to hear that your installation went to well, we hope you love your new door. Thanks so much for sharing!

Nate in Cornwall
Nate in Cornwall
0 reviews Cornwall, ON
10/10

Window Replacement

I highly recommend Verdun Windows & Doors! I needed to replace 13 windows that were approximately 40 years old (double sliders) and the whole team from Sales to Installers were fantastic to deal with! Quality work at a competitive price! Our Installers were as meticulous as I am, so I was extremely happy with the attention to detail. Thanks Phil & partner (I didn't catch his name)!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hey Nate, thanks for letting us know how well everything went with your installation! We'll be sure to pass on to Phil how pleased you were with the work done by him and his team. We are very thankful to have earned your recommendation!

Private User
Private User
Private User reviews Smiths Falls, ON
10/10

New Front Door!!!

I needed a new front door and side light. The original door and side light were from the mid 1970's and the wood around the side light was rotting out. I called around looking for quotes and settled on Verdun. They were a pleasure to deal with. I have nothing but good to say about Verdun's team! Everyone! The sales rep(Ryan), the customer service rep (Marie), and install team(Jody). Everyone was friendly and efficient. The install team headed by Jody was efficient and tidy. I love my new door!!! The first image is Before; the second image is After!

Approximate cost of services:
$450,000.00
1 of 1 people found this review helpful.
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Company Response

Hello, thank you so much for sharing your feedback and photos! The new door and installation work look great! We really appreciate you sharing and for recognizing the team members who made your entire experience a success. Thanks again!

lynda in Anjou
lynda in Anjou
0 reviews Montreal,
10/10

basement window

Paul was very professional in all of our dealings with him.
Exceptionally satisfied...thanks Paul!!
He was punctual and did a followup on the potential order

Approximate cost of services:
$210,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the great feedback from working with Paul, we'll be very happy to share this with him and the team. Thanks!

Private User
Private User
Private User reviews Ottawa, ON
8/10

Custom Front Door Installation

Initial quote was ok. Salesperson did not like questions or verification. Communication was poor regarding delay in delivery (late delivery was understandable because of the pandemic but emails implied we had been contacted when we hadnt). Installation was excellent. Very professional, knowledgeable, encouraged questions and clean. We love our new door! It completely changed the look of our house.

Approximate cost of services:
$7,500.00
1 of 1 people found this review helpful.
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Company Response

Hi there, we apologize for your dissatisfaction with our communication or any lack of communication or updates on our part. We are so pleased to see that the installation and finished product lived up to you expectations and hope this has made up for any earlier fumbles poor experience.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verdun Windows And Doors

Our History

Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.

Where We Are Today and Our Future - 38 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 38 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
RevoCell windows, PVC windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors.
SERVICES
Window, door and patio door installation. Siding installation. Custom window installation.
BRANDS
We manufacture our own windows which go by the name of Nordik Windows. We also carry Standard & Decko patio doors and Fenntech steel entry doors.
STYLES
Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colours, trellis & glazing.
SPECIALITIES
We specialize in window and door installation. Ottawa's only one stop shop; we sell, we manufacture, we install and we service!
WEBSITE
https://verdunwindows.com/?utm_source=homestars
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
200
RETURN POLICY
None
PAYMENT METHOD
Visa, Mastercard, Cheque, SNAP Financial
MEMBERSHIPS
BBB, Energy Star, Intertek
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As of June 1st 2020, 25 year full warranty on all our products. Labour, Service, Parts, Hardware. Free to transfer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.