Verdun Windows And Doors

Windows & Doors Installation & Service
104 rue Clement RR 1 Vars ON K0A 3H0
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Best of 2020 winner 7 timesBest of 2020winner 7 times

Reviews for Verdun Windows And Doors

Average customer rating:
9.4 10 (1168 reviews)

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JK Ottawa
JK Ottawa
0 reviews Ottawa, ON
8/10

Exceptional installation experience

My experience with the Verdun installation team was exceptional. I was having 17 windows installed, over four days. The team of three were polite and friendly. The foreman took time to explain the work as they progressed, identifying any concerns and even correcting issues relating to the construction of my home. Although there was one window that arrived in the wrong size, the foreman escalated the problem with the shop and it was rectified by the next day. The team took care of my property, and worked cleanly, both inside and out.

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Company Response

Hi JK, thanks for the great review! We're so pleased to read that everything turned out well with your installation and any concerns were handled immediately. We hope you love the new windows!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Window Instalation

From start to finish the project was a smooth process The installation crew was great, they did a wonderful job. Crew arrived on time, completed the installation with care and professionalism and cleaned up the work site after the project was completed. Definitely recommend.

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Company Response

Thank you!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Window Replacement

Happy with windows but very happy with after installation support - some things to be corrected (defective screen, caulking gaps etc) and Verdun has been very responsive to address. Quick to respond, visit and fix.

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Company Response

Thank you very much for sharing your experience with us, we hope that all of your concerns are addressed efficiently. Should you have any issue with this or any new concerns please do not hesitate to let us know.

Conrad
Conrad
0 reviews Cornwall, ON
10/10

8 Window Replacement - Cornwall Ontario

Shout out to Sacha and Corey of Verdun Window install team, work completed within two days as promised by the company. 8 windows installed with a clean installation and cleanup by the crew. Windows look amazing and just what I needed, and with a 25 year warranty on all products I feel like I made the right choice in selecting Verdun Window and Doors. I was also afraid it would be like putting lipstick on a pig, but has made my home look more modern. Looking forward to the return of Verdun Windows and Doors within a couple of weeks to install my two new doors once they arrive. I would highly recommend the services and products of Verdun Windows.

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Company Response

Thank you Conrad for the outstanding review, we're pleased to hear that everything has gone so well so far with your window installation. We are also looking forward to installing the new doors when they are ready.

Private User
Private User
Private User reviews Ogoki, ON
10/10

Windows for whole house

This company has gone above and beyond.
From day 1 they were so professional and we loved dealing with Ryan. We are so grateful and excited for our new windows.

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Company Response

Thank you for your feedback and kind words with regards to working with Ryan. We are also looking forward to installing your new windows soon!

Private User
Private User
Private User reviews Gatineau,
6/10

Installers great- Need adjustments

Installers were great and have done many of our windows over the years.

Pricing is now much higher than before but previous service and quality were excellent.

However, their newest version of windows (which are supposed to be better), require an additional visit since these installers aren't given the additional tools to finish the job requiring adjustments. I am not pleased to have to wait for another person to come. This would have to cost to send another "adjuster but then it is included in the price for an unnecessary visit if all the adjustment tools where given to the first pair of installers. I consider this very inefficient, wasting their time and our time. Only plus to this is they will only get payment when the installation is complete.

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Company Response

Hi there, thank you for sharing your feedback with us. We apologize that we require a follow up visit to ensure your new windows are perfect. These are indeed our newest and best performing windows, we 100% stand by this and believe in the quality of them to warranty them for 25 years (longer than your previously purchased Verdun windows). Our installers should all have the tools and training to perform this work in order to avoid a follow up service appointment. We will work with the installers to make sure they have everything they need moving forward.

Estelle
Estelle
0 reviews Ottawa, ON
10/10

Front windows installation

Great quality of installation by the two professionals from Verdun. They were on time, friendly, keeping us up to date and found an innovative way to cover the exterior of the windows until we complete our bigger renovation next year (which was not in the scope of work). We’re really happy with the style and quality of the windows. We will definitely use Verdun windows again for the next renovation!

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Company Response

Thank you Estelle for the wonderful feedback, we are so happy to hear the installers went above and beyond for you. Looking forward to continuing our work together.

Arctic Guy in Gatineau
Arctic Guy in Gatineau
2 reviews Gatineau,
10/10

Window purchase/installation

Previously purchased replacement windows from Verdun. We were pleased with the product and installation team. We then purchased more windows to complete the replacement of all windows in our home. Again very pleased with the installation team.

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Company Response

Hey Arctic Guy, thanks so much for sharing, sounds like everything went well. Doesn't sound like we'll be selling you any more windows for a long long time now, but maybe we can interest you in a door some day? You know how to reach us. Thanks again for the fantastic review of the service you've received from Verdun.

Andre
Andre
4 reviews Ottawa, ON
10/10

Window and door replacement

The crew arrived promptly in the morning and worked diligently all morning and afternoon. They cleaned up the working areas well. I would recommend Verdun to my friends and family.

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Company Response

Thank you Andre, we are very grateful to have earned your recommendation. Happy to hear everything went well.

Sharon
Sharon
0 reviews Ottawa, ON
10/10

WIndow Replacements

Verdun was fantastic from beginning to end and were a great support in navigating the rebate program. It was so easy from start to finish! Both of the installers were professional, friendly and efficient.

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Company Response

Thank you Sharon for sharing, we appreciate it! Thank you for recognizing the installers for their hard work and efficiency. We're sure you will enjoy the new windows for a very long time. Take care.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verdun Windows And Doors

Our History

Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.

Where We Are Today and Our Future - 38 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 38 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
RevoCell windows, PVC windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors.
SERVICES
Window, door and patio door installation. Siding installation. Custom window installation.
BRANDS
We manufacture our own windows which go by the name of Nordik Windows. We also carry Standard & Decko patio doors and Fenntech steel entry doors.
STYLES
Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colours, trellis & glazing.
SPECIALITIES
We specialize in window and door installation. Ottawa's only one stop shop; we sell, we manufacture, we install and we service!
WEBSITE
https://verdunwindows.com/?utm_source=homestars
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
200
RETURN POLICY
None
PAYMENT METHOD
Visa, Mastercard, Cheque, SNAP Financial
MEMBERSHIPS
BBB, Energy Star, Intertek
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As of June 1st 2020, 25 year full warranty on all our products. Labour, Service, Parts, Hardware. Free to transfer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.